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ServiceTrade vs Workiz: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ServiceTrade vs. Workiz is based on a specific set of business needs and context. The comparison uses 2217 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ServiceTrade and Workiz

ServiceTrade, Workiz, Loc8, ServiceM8, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ServiceTrade covers Sales Document Management, Engagement Management, Rating And Review Management, Workflow Management, etc.

Workiz focuses on Communication Management with Phone Calls, Workflow Management, Sales Document Management, Sales Call Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ServiceTrade

Focus area

Software Failure Risk

  • medium

logo Workiz

Focus area

Software Failure Risk

  • medium

About

Mobile software for commercial service contractors

Field Service Management for On-Demand Service Businesses

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

41

39

Total Goals
(we found evidences for)

9

5

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


engagement management

engaging and following up


rating and review management


workflow management


social media management

social media analytics


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


lifetime value management


contact list management


competitive intelligence


training & onboarding


customer feedback management

measuring customer satisfaction


generation of new leads


relationship management



revenue cycle management




loyalty management


content management




lead qualification


billing and invoice management


sales call management




conversion management





Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Improve digital and social presence

  • Grow market share

  • Improve efficiency

  • Improve visibility

  • Build brand awareness

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • text SMS

  • e-mail

  • mobile

  • review sites

  • Yelp

  • offline

  • point of sale

  • website

  • video

  • mobile app

  • See 8 more
  • phone calls

  • text SMS

  • e-mail

  • mobile

  • review sites

  • Yelp

  • offline

  • point of sale

  • website

  • video

  • mobile app

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting