Comparison Summary
This comparison report of Sharpspring vs. SAP Emarsys Customer Engagement is based on a specific set of business needs and context. The comparison uses 16628 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Sharpspring and SAP Emarsys Customer Engagement
Sharpspring, SAP Emarsys Customer Engagement, Act-On, Salesforce Account Engagement (Formerly Pardot), etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sharpspring covers Engagement Management with E-Mail, Workflow Management with E-Mail, Communication Management with E-Mail, Campaign Management with E-Mail, etc.
SAP Emarsys Customer Engagement focuses on Engagement Management with Omnichannel, Loyalty Management, Communication Management with E-Mail, Digital Marketing with Omnichannel, etc.
"With SharpSpring, we're able to track the entire life of a lead to show genuine ROI on our campaigns. Now we can see what efforts actually turn into dollars. SharpSpring produces quick wins and real revenue. " - Omar Barraza
"Friendship marketing is the concept we’ve been working on for quite a while now — it’s customer-first and having a more conversational approach with customers. The way I always think about it is like this: you can understand their transactions, web ...interactions, call center [touch points], and in-store… but what about what the customer’s saying? How do you bring that back into your database and leverage that data to then close the loop? " - Scott Jonsmyth-Clarke
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Sharpspring
Focus area
Sharpspring is better than SAP Emarsys Customer Engagement for
Software Failure Risk
About
Sales & Marketing Automation Platform to boost conversions and deliver results.
Personalized omnichannel experiences that the customers deserve
Age
2011
2000
Financials
IPO
SERIES B
Business Need
Total Processes
(we found evidences for)
123
66
Total Goals
(we found evidences for)
19
14
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Acquire customers
-
Improve ROI
-
Enhance customer relationships
-
Increase sales & revenue
-
Grow market share
-
Enter new markets internationally or locally
-
Improve internal communications
-
Scale best practices
-
Improve stakeholder relations
-
Launch new products
-
Improve digital and social presence
-
Build brand awareness
-
Improve consistency
-
Increase customer life time value
-
Improve brand engagement
-
Establish thought leadership
-
Shorten ramp up time
-
Improve visibility
-
Improve efficiency
- See 16 more
-
Enhance customer relationships
-
Increase sales & revenue
-
Acquire customers
-
Increase customer life time value
-
Scale best practices
-
Improve ROI
-
Increase average basket value
-
Improve digital and social presence
-
Improve brand engagement
-
Enter new markets internationally or locally
-
Improve consistency
-
Build brand awareness
-
Grow market share
-
Improve internal communications
- See 11 more
Top Channels
Channels Used
-
omnichannel
-
e-mail
-
mobile
-
social media
-
text SMS
-
website
-
offline
-
newsletter
-
point of sale
-
Facebook
-
promotions
-
video
-
phone calls
-
mobile app
-
games
-
channel partners
-
LinkedIn
-
mass media
-
television
-
events
-
trade shows
-
display advertisement
-
user generated content
-
blogs
-
Instagram
-
review sites
-
Amazon
-
Doubleclick
- See 25 more
-
omnichannel
-
e-mail
-
mobile
-
social media
-
text SMS
-
website
-
offline
-
newsletter
-
point of sale
-
Facebook
-
promotions
-
video
-
phone calls
-
mobile app
-
games
-
channel partners
-
LinkedIn
-
mass media
-
television
-
events
-
trade shows
-
display advertisement
-
user generated content
-
blogs
-
Instagram
-
review sites
-
Amazon
-
Doubleclick
- See 25 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
