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Shopify Plus vs Lightspeed Ecommerce: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Shopify Plus vs. Lightspeed Ecommerce is based on a specific set of business needs and context. The comparison uses 4211 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Shopify Plus and Lightspeed Ecommerce

Shopify Plus, Lightspeed Ecommerce, Miva eCommerce, Ecwid, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Shopify Plus covers Helpdesk Management with Offline, Social Media Management with Promotions, Products & Pricelist Management with Website, Communication Management with E-Mail, etc.

Lightspeed Ecommerce focuses on Helpdesk Management with Phone Calls, Training & Onboarding with Website, Workflow Management with Phone Calls, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Shopify Plus

Focus area

Software Failure Risk

  • low

logo Lightspeed Ecommerce

Focus area

Software Failure Risk

  • medium

About

Shopify Plus: Enterprise Commerce Platform

One place to manage your inventory, sales reports, shipping, customer data, marketing and much more. | Lightspeed eCom

Age

2004

2005

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

74

46

Total Goals
(we found evidences for)

18

5

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


social media management

social media analytics


communication management

sending & publishing communications


products & pricelist management



content management

content publishing



engagement management

engaging and following up



training & onboarding


rating and review management


promotion management



loyalty management

customise loyalty program


sales document management

contract management

proposal & quote management



campaign management



lifetime value management


referral management



competitive intelligence




compliance & governance


contact list management


trade show marketing


account management


workflow management


customer feedback management



sales call management


conversion management


knowledge management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Build brand awareness

  • Grow market share

  • Improve digital and social presence

  • Improve efficiency

  • Scale best practices

  • Launch new products

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Increase customer life time value

  • Improve internal communications

  • Establish thought leadership

  • Improve brand engagement

  • Manage risk

  • Improve navigation

  • See 15 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • e-mail

  • promotions

  • website

  • on premises

  • trade shows

  • omnichannel

  • mobile

  • social media

  • Facebook

  • chat

  • review sites

  • eBay

  • coupons

  • See 13 more
  • phone calls

  • offline

  • point of sale

  • e-mail

  • promotions

  • website

  • on premises

  • trade shows

  • omnichannel

  • mobile

  • social media

  • Facebook

  • chat

  • review sites

  • eBay

  • coupons

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting