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Shopify vs SAP Commerce Cloud: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Shopify vs. SAP Commerce Cloud is based on a specific set of business needs and context. The comparison uses 51559 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Shopify and SAP Commerce Cloud

Shopify, SAP Commerce Cloud, WooCommerce, BigCommerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Shopify covers Advertisement with Social Media, Engagement Management with Offline, Helpdesk Management, Social Media Management with Social Media, etc.

SAP Commerce Cloud focuses on Engagement Management with Omnichannel, Products & Pricelist Management with Mobile, Content Management with Mobile, Sales Document Management, etc.

"It’s why we are a different company. The platform is easy and fast, and frees us to create content that’s building our brand. " - Tom Montgomery

"With the SAP Commerce Cloud solution integrated with SAP S/4HANA, we have smoothed the purchasing experience for customers with product information for more than 65,000 stock-keeping units embedded in the e-commerce experience. " - Chad Hall

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Shopify

Focus area

Shopify is better than SAP Commerce Cloud for

Software Failure Risk

  • medium

logo SAP Commerce Cloud

Focus area

SAP Commerce Cloud is better than Shopify for

Software Failure Risk

  • low

About

E-commerce software that enables business from anywhere, with tools that find customers, drive sales and manage all the other business activities.

Commerce cloud solution for long-term customer loyalty

Age

2004

1972

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

146

66

Total Goals
(we found evidences for)

22

13

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


helpdesk management


products & pricelist management


communication management

sending & publishing communications

tracking & monitoring communications


social media management

social media analytics

scheduling post to social media

managing social media account

engaging on social media

monitoring social media


customise loyalty program

identify target customers

create engagement based loyalty


content publishing

searching for content



campaign management

campaign monitoring

campaign analytics


promotion management


training & onboarding


rating and review management





referral management


workflow management


discount management


sales document management

proposal & quote management

contract management


contact list management

creating contact list


generation of new leads


social media marketing



customer feedback management

measuring customer satisfaction

measuring net promoter score




trade show marketing



competitive intelligence


lifetime value management


community building


payment management



business development


influencer marketing



knowledge management

creating knowledge base


bundling of products


segmentation and targeting



touchpoint management


channel management



conversion management



sales call management


lead qualification

lead qualification: technographic


international marketing


account management




courses & assessment

create learning path






category management


personalized marketing










subscription management


billing and invoice management


performance management


compliance & governance




revenue cycle management


opportunity management


relationship management




sales review & feedback


conference call management


advocacy management


customer case management



sales incentive management


relationship marketing


redemption management


follower management



sales commission management





Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Build brand awareness

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve brand engagement

  • Launch new products

  • Improve ROI

  • Increase customer life time value

  • Improve efficiency

  • Increase average basket value

  • Improve internal communications

  • Improve stakeholder relations

  • Reduce bounce

  • Improve consistency

  • Establish thought leadership

  • Improve navigation

  • Improve visibility

  • Manage risk

  • See 19 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Improve digital and social presence

  • Launch new products

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Increase customer life time value

  • Improve internal communications

  • See 10 more

Top Channels

Channels Used

  • mobile

  • promotions

  • mobile app

  • offline

  • omnichannel

  • point of sale

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • eBay

  • phone calls

  • games

  • video

  • on premises

  • user generated content

  • blogs

  • Amazon

  • See 16 more
  • mobile

  • promotions

  • mobile app

  • offline

  • omnichannel

  • point of sale

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • eBay

  • phone calls

  • games

  • video

  • on premises

  • user generated content

  • blogs

  • Amazon

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting