Shopify Overview

Shopify offers a 3-day free trial to start or grow an e-commerce business. It provides tools to manage all aspects of the business efficiently.

Use Cases

Customers recommend Advertisement, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Shopify.

Other use cases:

  • Products & Pricelist Management
  • Communication Management
  • Social Media Management
  • Loyalty Management
  • Content Management
  • Order Management
  • Campaign Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Shopify.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Improve Brand Engagement
  • Launch New Products
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Increase Average Basket Value
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Reduce Bounce
  • Improve Consistency
  • Establish Thought Leadership
  • Improve Navigation
  • Improve Visibility
  • Manage Risk
See all business priorities See less business priorities

Shopify Use-Cases and Business Priorities: Customer Satisfaction Data

Shopify works with different mediums / channels such as Social Media. Facebook. Offline etc.

Shopify's features include Templates, SEO, Widgets, etc. and Shopify support capabilities include Chat Support, Email Support, AI Powered, etc. also Shopify analytics capabilities include Analytics, and Custom Reports.

Reviews

"Shopify Plus is the backbone of our business. As we continue to grow, Shopify Plus and ShipHero will grow with us. They are the scaffolding. They're the lattice upon which this entire thing is built. We can focus on growing the business, focus on ne...w markets, and not have to worry about the operational logistics that they provide for us." - Bob Kim

Shopify, WooCommerce, BigCommerce, Shopify Plus, Ecwid, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shopify

Top Industries

  • Retail
  • Marketing and Advertising
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Shopify is popular in Retail, Marketing And Advertising, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Shopify Use Cases

What Are the key features of Shopify for Engagement Management?

How can Shopify optimize your Helpdesk Management Workflow?

How efficiently Does Shopify manage your Products & Pricelist Management?

How efficiently Does Shopify manage your Communication Management?

101+ more Business Use Cases

119 buyers and buying teams have used Cuspera to assess how well Shopify solved their E-Commerce Platform needs. Cuspera uses 50360 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Shopify testimonial

Bob Kim

Head of IT

Momofuku Goods

Shopify Plus is the backbone of our business. As we continue to grow, Shopify Plus and ShipHero will grow with us. They are the scaffolding. They're the lattice upon which this entire thing is built. We can focus on growing the business, focus on new markets, and not have to worry about the operati...onal logistics that they provide for us.

Testimonial By Bob Kim
Shopify testimonial

Chase Waters

Director of Digital Marketing, Trove Brands-, BlenderBottle Join the ranks

BlenderBottle

With the growing difficulty of finding new customers, Shopify Audiences has been key to getting our campaign performance back to where we need it to be. We have loved creating high-intent audiences and have really seen our targeting and performance improve, with return on ad spend as high as 6x. It...’s now a key part of our advertising strategy.

Testimonial By Chase Waters
Shopify testimonial

Andy Lee

Senior Director, Digital Product Management

Staples

We were having issues with basic things—running promotions, updating basic tools like checkout and search and payments. We really fell behind from a table stakes perspective. Testimonial By Andy Lee
CUSTOMERS TESTIMONIALS
Shopify testimonial

Bob Kim

Head of IT

Momofuku Goods

Shopify Plus is the backbone of our business. As we continue to grow, Shopify Plus and ShipHero will grow with us. They are the scaffolding. They're the lattice upon which this entire thing is built. We can focus on growing the business, focus on new markets, and not have to worry about the operati...onal logistics that they provide for us.

Testimonial By Bob Kim
Shopify testimonial

Chase Waters

Director of Digital Marketing, Trove Brands-, BlenderBottle Join the ranks

BlenderBottle

With the growing difficulty of finding new customers, Shopify Audiences has been key to getting our campaign performance back to where we need it to be. We have loved creating high-intent audiences and have really seen our targeting and performance improve, with return on ad spend as high as 6x. It...’s now a key part of our advertising strategy.

Testimonial By Chase Waters
Shopify testimonial

Andy Lee

Senior Director, Digital Product Management

Staples

We were having issues with basic things—running promotions, updating basic tools like checkout and search and payments. We really fell behind from a table stakes perspective. Testimonial By Andy Lee

Case Studies

COMPANY INDUSTRY CASE STUDIES
Shopify case study
Sports
Sports
Case Study Gymshark

How Gymshark outgrew Magento and replatformed to scale internationally with Shopify

Read More
Shopify case study
Apparel & Fashion
Apparel & Fashion
Case Study Chubbies

How Chubbies grew 50% YoY and built a supply chain to scale its vintage shorts brand with Shopify

Read More
Shopify case study
Consumer Goods
Consumer Goods
Case Study Happy Hippo Bath Co

How Happy Hippo drives 4.7X return on ad spend and gains 86% new customers with Shopify

Read More

Frequently Asked Questions(FAQ)

for Shopify

What is Shopify?

Shopify is an e-commerce platform that helps sellers to start, run and grow their business online.

Shopify helps sellers to start their online business with store and brand building support. Shopify lets sellers to sell both online and in-person with e-commerce site, POS, selling through social media channels. Shopify helps sellers in their marketing with audience targeting and campaign management and campaign insights.

Finally Shopify helps sellers to manage their business with order management, fulfilment and payment systems, website builder, SEO optimization, email templates etc.

What is Shopify used for?

Shopify is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Advertisement, Engagement Management and Helpdesk Management .

What are the top features of Shopify?

Templates, SEO and Widgets are some of the top features of Shopify.

Who uses Shopify?

Shopify is used by Retail, Marketing And Advertising and Apparel & Fashion among other industries.

What are Shopify alternatives?

WooCommerce, BigCommerce, Shopify Plus and Ecwid are popular alternatives for Shopify.

Where is Shopify located?

Shopify is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.
lightning

Peers used Shopify for advertisement and engagement management

Shopify Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (95)
Analytics

4.14/5 ★

Read Reviews (1571)
Custom Reports

3.68/5 ★

Read Reviews (7950)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (95)
Analytics

4.14/5 ★

Read Reviews (1571)
Custom Reports

3.68/5 ★

Read Reviews (7950)

Software Failure Risk Guidance

?

for Shopify

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify

Shopify News

Shopify Names Domaine Highest-Tier Platinum Partner for 2025 - PR Newswire

Shopify has named Domaine as its highest-tier Platinum Partner for 2025.

08/01/2025 - source

Shopify Names Domaine Highest-Tier Platinum Partner for 2025 - Longview News-Journal

Shopify has named Domaine as a highest-tier Platinum Partner for 2025.

08/01/2025 - source

Shopify Names Domaine Highest-Tier Platinum Partner for 2025 - Yahoo Finance

Shopify has named Domaine as a highest-tier Platinum Partner for 2025, recognizing their strong collaboration and achievements.

08/01/2025 - source

Shopify Feeds

Shopify Third Quarter 2024 Earnings: Beats Expectations - Simply Wall St News

Shopify's Q3 2024 earnings surpassed expectations with a 26% revenue increase and 15% net income growth, despite a slight profit margin dip due to higher expenses.

13/11/2024 - source

Shopify Profile

Company Name

Shopify

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Financials

SERIES C