Shopify Overview

Shopify offers a 3-day free trial to start or grow an e-commerce business. It provides tools to manage all aspects of the business efficiently.

Use Cases

Customers recommend Advertisement, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Shopify.

Other use cases:

  • Products & Pricelist Management
  • Communication Management
  • Social Media Management
  • Loyalty Management
  • Content Management
  • Order Management
  • Campaign Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Shopify.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Improve Brand Engagement
  • Launch New Products
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Increase Average Basket Value
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Reduce Bounce
  • Improve Consistency
  • Establish Thought Leadership
  • Improve Navigation
  • Improve Visibility
  • Manage Risk
See all business priorities See less business priorities

Shopify Use-Cases and Business Priorities: Customer Satisfaction Data

Shopify works with different mediums / channels such as Social Media. Facebook. Offline etc.

Shopify's features include Templates, SEO, Widgets, etc. and Shopify support capabilities include Chat Support, Email Support, AI Powered, etc. also Shopify analytics capabilities include Analytics, and Custom Reports.

Reviews

"Shopify Plus is the backbone of our business. As we continue to grow, Shopify Plus and ShipHero will grow with us. They are the scaffolding. They're the lattice upon which this entire thing is built. We can focus on growing the business, focus on ne...w markets, and not have to worry about the operational logistics that they provide for us." - Bob Kim

Shopify, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shopify

Top Industries

  • Retail
  • Marketing and Advertising
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Shopify is popular in Retail, Marketing And Advertising, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Shopify Use Cases

How does Shopify address your Engagement Management Challenges?

What Are the key features of Shopify for Helpdesk Management?

What benefits does Shopify offer for Products & Pricelist Management?

How efficiently Does Shopify manage your Communication Management?

101+ more Business Use Cases

119 buyers and buying teams have used Cuspera to assess how well Shopify solved their E-Commerce Platform needs. Cuspera uses 50360 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Shopify testimonial

Bob Kim

Head of IT

Momofuku Goods
Shopify Plus is the backbone of our business. As we continue to grow, Shopify Plus and ShipHero will grow with us. They are the scaffolding. They're the lattice upon which this entire thing is built. We can focus on growing the business, focus on new markets, and not have to worry about the operati...onal logistics that they provide for us.

Testimonial By Bob Kim
Shopify testimonial

Jennifer Peters

DTC Manager

Olly
To be able to grow year-on-year is pretty exciting and to know you’re on a platform that can sustain that is a huge relief. Shopify Plus offers a lot more infrastructure, support, and benefits. It's nice to be able to never have to think about your platform as the obstacle or platform as the challe...nge. There’s nothing that can’t be done on Shopify. I’m pretty much ‘Shopify ride-or-die.'

Testimonial By Jennifer Peters
Shopify testimonial

Tom Montgomery

Co-Founder

Chubbies
It’s why we are a different company. The platform is easy and fast, and frees us to create content that’s building our brand. Testimonial By Tom Montgomery
CUSTOMERS TESTIMONIALS
Shopify testimonial

Bob Kim

Head of IT

Momofuku Goods
Shopify Plus is the backbone of our business. As we continue to grow, Shopify Plus and ShipHero will grow with us. They are the scaffolding. They're the lattice upon which this entire thing is built. We can focus on growing the business, focus on new markets, and not have to worry about the operati...onal logistics that they provide for us.

Testimonial By Bob Kim
Shopify testimonial

Jennifer Peters

DTC Manager

Olly
To be able to grow year-on-year is pretty exciting and to know you’re on a platform that can sustain that is a huge relief. Shopify Plus offers a lot more infrastructure, support, and benefits. It's nice to be able to never have to think about your platform as the obstacle or platform as the challe...nge. There’s nothing that can’t be done on Shopify. I’m pretty much ‘Shopify ride-or-die.'

Testimonial By Jennifer Peters
Shopify testimonial

Tom Montgomery

Co-Founder

Chubbies
It’s why we are a different company. The platform is easy and fast, and frees us to create content that’s building our brand. Testimonial By Tom Montgomery

Case Studies

Apparel & Fashion

CASE STUDY Soxfords

Shopify helped Soxfords start and grow their online business selling men's socks and accessories. Soxfords used Shopify's online store editor, themes, and app store to build their brand and website. ...They sold products online and in person, using Shopify's checkout and payment solutions. Soxfords also used Shopify's marketing tools to reach and retain customers. The case shows how Shopify supports new apparel businesses in launching and managing their stores.

Read more →
Food & Beverages

CASE STUDY Rescue Chocolate

Shopify helped Rescue Chocolate start an online chocolate business. Rescue Chocolate used Shopify to create their website and sell products online. Shopify provided tools for building the brand, mana...ging inventory, and processing payments. The platform made it easy for Rescue Chocolate to launch and grow their store. This helped Rescue Chocolate reach more customers and sell more chocolate online.

Read more →
Entertainment

CASE STUDY MrBeast

MrBeast, also known as Jimmy Donaldson, started his entrepreneurial journey as a teen by selling digital items for the video game Counter-Strike: Global Offensive. He bought items for $10 and resold ...them for $20. His early business lessons stayed with him, leading to the creation of three businesses: ShopMrBeast, Feastables, and MrBeast Burger. These ventures are powered by Shopify, and MrBeast has become a successful entrepreneur with over 109 million subscribers on his YouTube channel.

Read more →
Entertainment

CASE STUDY MrBeast (Jimmy Donaldson)

Shopify helped MrBeast, also known as Jimmy Donaldson, launch and grow his businesses. He used Shopify to power ShopMrBeast, his merch store, and Feastables, his snacking brand. MrBeast started as a ...YouTuber and became a business leader. He learned business skills early by selling digital items online. With Shopify, he scaled his brands and reached millions of fans. His story shows how creators can use Shopify to build successful companies.

Read more →
Food & Beverages

CASE STUDY Better Booch

Shopify helped Better Booch set up a kombucha subscription service. The company wanted steady income and easier delivery for customers. With Shopify, they launched weekly, biweekly, and monthly subsc...riptions. Subscriptions now make up 32% of their revenue, up 6% from last year. About 70% of all orders are subscriptions, and sign-ups doubled from January to August 2022. Customer loyalty and lifetime value increased.

Read more →
Marketing and Advertising

CASE STUDY Marsello

Marsello's integration with Shopify in 2017 helped retailers enhance sales through targeted marketing, resulting in increased engagement and improved customer feedback mechanisms.

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Frequently Asked Questions(FAQ)

for Shopify

What is Shopify?

Shopify is an e-commerce platform that helps sellers to start, run and grow their business online.

Shopify helps sellers to start their online business with store and brand building support. Shopify lets sellers to sell both online and in-person with e-commerce site, POS, selling through social media channels. Shopify helps sellers in their marketing with audience targeting and campaign management and campaign insights.

Finally Shopify helps sellers to manage their business with order management, fulfilment and payment systems, website builder, SEO optimization, email templates etc.

What is Shopify used for?

Shopify is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Advertisement, Engagement Management and Helpdesk Management .

What are the top features of Shopify?

Templates, SEO and Widgets are some of the top features of Shopify.

Who uses Shopify?

Shopify is used by Retail, Marketing And Advertising and Apparel & Fashion among other industries.

What are Shopify alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Shopify.

Where is Shopify located?

Shopify is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.
lightning

Peers used Shopify for advertisement and engagement management

Shopify Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (95)
Analytics

4.14/5 ★

Read Reviews (1571)
Custom Reports

3.68/5 ★

Read Reviews (7950)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (95)
Analytics

4.14/5 ★

Read Reviews (1571)
Custom Reports

3.68/5 ★

Read Reviews (7950)

Software Failure Risk Guidance

?

for Shopify

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify

Shopify International Ltd News

Product

Shopify Adds Guardrails to Control Agentic Purchases - Retail TouchPoints

Shopify has updated its Robot & Agent Policy to require a final human review for purchases made by agentic AI platforms on its merchant websites. This move aims to maintain control over the payment process, which is crucial for Shopify's revenue, as automated transactions without human oversight are not permitted. The policy encourages using Shopify's official checkout kit for a complete checkout experience.

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Product

Shopify adds AI agent guardrails to protect its business model - eMarketer

Shopify has introduced AI agent guardrails to prevent bots from making purchases without human review. This move aims to protect its business model as AI agents become more prevalent. The new rules prohibit automated scraping and "buy-for-me" agents but allow legitimate integrators to use Shopify's checkout in their apps. This change is crucial as Shopify's checkout solution is a major revenue source.

Read more →
Product

Shopify Lays Out New Rules Governing AI Agents - PYMNTS.com

Shopify has introduced new rules for merchants using agentic AI, prohibiting automated scraping and payment processes without final review. This move aims to control AI deployment within its platform, emphasizing a full-featured checkout experience. The update comes as major retailers adopt AI technologies, highlighting Shopify's cautious approach to AI integration.

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M&A

Shopify's Talent Play: Acquiring the Future of AI-Driven Commerce - AInvest

Shopify has acquired key talent from Ritual Technologies, including CEO Ray Reddy and co-founder Larry Stinson, to enhance its AI-driven commerce capabilities. This strategic acqui-hiring focuses on integrating generative AI into Shopify's tools, such as the Horizon theme and Storefront MCP. The move aligns with Shopify's long-term innovation strategy, avoiding full acquisitions and focusing on high-impact teams to maintain its position as a leader in AI-native commerce.

Read more →

Shopify International Ltd Profile

Company Name

Shopify International Ltd

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

SERIES C