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Simplesat vs Betterworks Engage: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Simplesat vs. Betterworks Engage is based on a specific set of business needs and context. The comparison uses 2315 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Simplesat and Betterworks Engage

Simplesat, Betterworks Engage, SmileBack, YetPulse, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Simplesat covers Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.

Betterworks Engage focuses on Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.

"Simplesat walked me through setting up notifications in Slack so we can keep our whole company aware of how we're doing, and more important, where we need to improve. " - Blake Freeman

"We are a global company, and our employee performance programs used to incorporate several different tools and approaches. Our challenge was to unify all of our performance management activity within one system, and with Betterworks we have been abl...e to do it in the simplest and smoothest way we could find. " - Roberta Gentile

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Simplesat

Focus area

Simplesat is better than Betterworks Engage for

Software Failure Risk

  • low

logo Betterworks Engage

Focus area

Software Failure Risk

  • medium

About

Customer feedback system to collect customer satisfaction data to improve the business

Feedback Management Platform to collect honest feedback from employees

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

37

15

Total Goals
(we found evidences for)

9

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


helpdesk management


rating and review management


sales document management


generation of new leads


loyalty management

customise loyalty program


sales review & feedback


workflow management


motivation management


lifetime value management


contact list management



training & onboarding


products & pricelist management



social media management


competitive intelligence



performance management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Increase sales & revenue

  • Build brand awareness

  • Establish thought leadership

  • See 6 more
  • Improve ROI

  • Scale best practices

  • Improve visibility

  • Enhance customer relationships

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • e-mail

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting