Comparison Summary

Simplesat: Simplesat offers easy-to-use, one-click CSAT and NPS surveys for MSPs and service professionals. It supports integrations with ConnectWise, Autotask, Zendesk, and more.

Canny: Canny helps teams manage feedback and release features effectively. It completes the feedback loop from collection to implementation.

logo Simplesat

Focus area

Simplesat is better than Canny for

Software Failure Risk

  • low

logo Canny

Focus area

Software Failure Risk

  • medium

Simplesat and Canny: Customer Satisfaction Data

Most deployed common Use Cases for Simplesat and Canny

What benefits does Simplesat and Canny offer for Collecting Feedback?

Simplesat and Canny both gather customer feedback. Simplesat focuses on improving customer satisfaction, while Canny helps manage and prioritize feedback for product development. Simplesat integrates with various platforms like Zendesk and Slack, offering real-time feedback, while Canny centralizes feedback from multiple sources.
"...Within 6 weeks of using Simplastat with Zendesk we were able to improve transactional CSAT from 41% to 80%, we continue to improve and provide immediate live feedback to agents via Slack...." Peer review by Verified Reviewer, Telecommunications
"...It's a tool that has an incredible ROI by collecting and managing feedback and feature requests and more...." Peer review by Michael V., CEO, Computer Software

How does Simplesat and Canny address your Engaging Conversational Surveys Challenges?


Simplesat in Action: Unique Use Cases

How efficiently Does Simplesat manage your Helpdesk Management?

How can Simplesat optimize your Rating And Review Management Workflow?


Canny in Action: Unique Use Cases

What benefits does Canny offer for Products & Pricelist Management?

How can Canny enhance your Review Customer Feedback process?

How does Canny address your Collaboration Challenges?

About

Customer feedback system to collect customer satisfaction data to improve the business

Canny: Customer Feedback Management Tool

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting