Comparison Summary
This comparison report of Simplesat vs. Enghouse Insights is based on a specific set of business needs and context. The comparison uses 2256 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Simplesat and Enghouse Insights
Simplesat, Enghouse Insights, SmileBack, YetPulse, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Simplesat covers Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.
Enghouse Insights focuses on Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.
"Simplesat makes it so much easier to manage a customer service team in Zendesk. " - Sandra Negrea
"Dub InterViewer is very reliable, consistent and evolving with us indeed. Recent new feature: tv guide import module, helping us in pinpointing tv behavior for strategic and tactical media planning purposes. Many thanks to Marco, Peter and Marcel in... particular. " - Ed Borsboom
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer feedback system to collect customer satisfaction data to improve the business
Technology for data-driven decision making
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
37
18
Total Goals
(we found evidences for)
9
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Improve internal communications
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Improve visibility
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Improve ROI
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Increase sales & revenue
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Build brand awareness
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Establish thought leadership
- See 6 more
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Grow market share
Top Channels
Channels Used
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phone calls
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website
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social media
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Facebook
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mobile
- See 2 more
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phone calls
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website
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social media
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Facebook
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mobile
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Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
