Comparison Summary
Introducing Simplesat and Feedier
Simplesat, Feedier, SmileBack, YetPulse, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Simplesat covers Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.
Feedier focuses on Collecting Feedback, Engaging Conversational Surveys, Loyalty Management, Communication Management with E-Mail, etc.
"Simplesat makes it so much easier to manage a customer service team in Zendesk. " - Sandra Negrea
"Since using Feedier, we've had way more feedback than we have had with other platforms. Our team is about to hit the 5,000 feedback mark, and the use of context attributes has supercharged our forms to give us quality and effortless feedback. " - Tanpong Sukhonpanich
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer feedback system to collect customer satisfaction data to improve the business
Next generation feedback tool that automatically collects real-time feedback
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
37
50
Total Goals
(we found evidences for)
9
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Improve internal communications
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Improve visibility
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Improve ROI
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Increase sales & revenue
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Build brand awareness
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Establish thought leadership
- See 6 more
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Grow market share
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Improve brand engagement
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Build brand awareness
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Increase sales & revenue
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Increase customer life time value
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Improve efficiency
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Launch new products
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Improve navigation
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Scale best practices
- See 9 more
Top Channels
Channels Used
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promotions
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e-mail
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social media
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text SMS
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coupons
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website
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newsletter
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review sites
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Facebook
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chat
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phone calls
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user generated content
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blogs
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Yelp
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Tripadvisor
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mobile
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games
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offline
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point of sale
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Slack
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Amazon
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video
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mass media
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on premises
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radio
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television
- See 23 more
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promotions
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e-mail
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social media
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text SMS
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coupons
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website
-
newsletter
-
review sites
-
Facebook
-
chat
-
phone calls
-
user generated content
-
blogs
-
Yelp
-
Tripadvisor
-
mobile
-
games
-
offline
-
point of sale
-
Slack
-
Amazon
-
video
-
mass media
-
on premises
-
radio
-
television
- See 23 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
