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Simplesat vs Intouch survey: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Simplesat low Failure Risk for Intouch survey low
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Comparison Summary

This comparison report of Simplesat vs. Intouch survey is based on a specific set of business needs and context. The comparison uses 2553 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Simplesat and Intouch survey

Simplesat, Intouch survey, SmileBack, YetPulse, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Simplesat covers Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.

Intouch survey focuses on Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

"Simplesat walked me through setting up notifications in Slack so we can keep our whole company aware of how we're doing, and more important, where we need to improve. " - Blake Freeman

"The Intouch platform helps us take measurable actions that allow us to better achieve business goals. " - Parker's Kitchen

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Simplesat

Focus area

Simplesat is better than Intouch survey for

Software Failure Risk

  • low

logo Intouch survey

Focus area

Software Failure Risk

  • low

About

Customer feedback system to collect customer satisfaction data to improve the business

Feedback Collection Software to collect customer feedback to drive improvements

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

37

23

Total Goals
(we found evidences for)

9

10

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (438)

Read Reviews (73)

measuring customer satisfaction

Read Reviews (194)

Read Reviews (18)

measuring net promoter score

Read Reviews (72)

Read Reviews (8)

communication management

Read Reviews (48)

Read Reviews (7)

sending & publishing communications

Read Reviews (37)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (11)

Read Reviews (7)

engagement management

Read Reviews (47)

Read Reviews (15)

engaging and following up

Read Reviews (33)

Read Reviews (10)

helpdesk management

Read Reviews (39)

Read Reviews (20)

rating and review management

Read Reviews (28)

Read Reviews (1)

sales document management

Read Reviews (16)

Read Reviews (0)

digital signature

Read Reviews (16)

Read Reviews (0)

generation of new leads

Read Reviews (11)

Read Reviews (0)

loyalty management

Read Reviews (9)

Read Reviews (7)

customise loyalty program

Read Reviews (9)

Read Reviews (1)

sales review & feedback

Read Reviews (8)

Read Reviews (0)

workflow management

Read Reviews (7)

Read Reviews (0)

motivation management

Read Reviews (5)

Read Reviews (0)

lifetime value management

Read Reviews (4)

Read Reviews (0)

contact list management

Read Reviews (4)

Read Reviews (0)

training & onboarding

Read Reviews (3)

Read Reviews (1)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (2)

Read Reviews (7)

competitive intelligence

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (0)

Read Reviews (5)

customer case management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Increase sales & revenue

  • Build brand awareness

  • Establish thought leadership

  • See 6 more

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more

  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting