Comparison Summary
This comparison report of Simplesat vs. Intouch survey is based on a specific set of business needs and context. The comparison uses 2553 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Simplesat and Intouch survey
Simplesat, Intouch survey, SmileBack, YetPulse, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Simplesat covers Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.
Intouch survey focuses on Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.
"Simplesat walked me through setting up notifications in Slack so we can keep our whole company aware of how we're doing, and more important, where we need to improve. " - Blake Freeman
"Combating underage use is a key priority at Juul Labs as we work to create a more responsible marketplace for vapor products. Intouch Insight has been a valued partner in these efforts, helping us implement a variety of underage use prevention progr...ams, including bolstering our age-verification capabilities and expanding our mystery shop program at retail. We look forward to building on this collaboration as Juul Labs strives to reset the vapor category in the U.S. and earn trust among key stakeholders. " - Ross B
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About
Customer feedback system to collect customer satisfaction data to improve the business
Feedback Collection Software to collect customer feedback to drive improvements
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
37
23
Total Goals
(we found evidences for)
9
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Improve internal communications
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Improve visibility
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Improve ROI
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Increase sales & revenue
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Build brand awareness
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Establish thought leadership
- See 6 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Increase average basket value
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Improve efficiency
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Build brand awareness
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Improve digital and social presence
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Improve ROI
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Launch new products
- See 7 more
Top Channels
Channels Used
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mobile
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social media
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phone calls
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offline
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on premises
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promotions
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point of sale
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mobile app
- See 5 more
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mobile
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social media
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phone calls
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offline
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on premises
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promotions
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point of sale
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mobile app
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
