Comparison Summary

Simplesat: Simplesat offers easy-to-use, one-click CSAT and NPS surveys for MSPs and service professionals. It supports integrations with ConnectWise, Autotask, Zendesk, and more.

Medallia Agent Connect: Medallia Agent Connect empowers customer service teams to stay engaged and deliver excellent experiences. Remote and in-house contact center teams benefit equally.

logo Simplesat

Focus area

Simplesat is better than Medallia Agent Connect for

Software Failure Risk

  • low

logo Medallia Agent Connect

Focus area

Medallia Agent Connect is better than Simplesat for

Software Failure Risk

  • low

Simplesat and Medallia Agent Connect: Customer Satisfaction Data

Most deployed common Use Cases for Simplesat and Medallia Agent Connect

What makes Simplesat and Medallia Agent Connect ideal for Collecting Feedback?

What makes Simplesat and Medallia Agent Connect ideal for Engaging Conversational Surveys?

What makes Simplesat and Medallia Agent Connect ideal for Rating And Review Management?


Simplesat in Action: Unique Use Cases

What benefits does Simplesat offer for Helpdesk Management?


Medallia Agent Connect in Action: Unique Use Cases

How does Medallia Agent Connect facilitate Coaching?

How does Medallia Agent Connect address your Performance Management Challenges?

About

Customer feedback system to collect customer satisfaction data to improve the business

Empower your customer service teams from anywhere

Age

2001

Financials

PRIVATE

SERIES F

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting