Comparison Summary
This comparison report of Simplesat vs. SurveySparrow NPS is based on a specific set of business needs and context. The comparison uses 5471 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Simplesat and SurveySparrow NPS
Simplesat, SurveySparrow NPS, SmileBack, YetPulse, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Simplesat covers Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.
SurveySparrow NPS focuses on Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.
"Simplesat walked me through setting up notifications in Slack so we can keep our whole company aware of how we're doing, and more important, where we need to improve. " - Blake Freeman
"This is a very young Saas company, but it is evident they are on to something here. They are creating a survey tool with *engagement* being the highest priority, which if you think about it, is really the #1 thing that matters when using the survey ...method. " - Peter Vogopoulos
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer feedback system to collect customer satisfaction data to improve the business
Survey Platform that turn customers into Promoters.
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
37
56
Total Goals
(we found evidences for)
9
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Improve internal communications
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Improve visibility
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Improve ROI
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Increase sales & revenue
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Build brand awareness
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Establish thought leadership
- See 6 more
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Enhance customer relationships
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Establish thought leadership
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Acquire customers
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Enter new markets internationally or locally
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Increase sales & revenue
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Improve consistency
- See 8 more
Top Channels
Channels Used
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chat
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e-mail
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website
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promotions
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mobile
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social media
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offline
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omnichannel
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phone calls
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text SMS
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games
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on premises
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Whatsapp
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mobile app
- See 11 more
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chat
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e-mail
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website
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promotions
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mobile
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social media
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offline
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omnichannel
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phone calls
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text SMS
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games
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on premises
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Whatsapp
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mobile app
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
