Comparison Summary
This comparison report of Simplesat vs. Toluna Start is based on a specific set of business needs and context. The comparison uses 3029 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Simplesat and Toluna Start
Simplesat, Toluna Start, SmileBack, YetPulse, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Simplesat covers Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.
Toluna Start focuses on Engaging Conversational Surveys, Collecting Feedback with Social Media, Social Media Management, Market Research, etc.
"Simplesat is one of our favorite vendors. We migrated over from a previous platform and we could not be any happier. Our client response rate is extremely high and accurate. " - Kenny Rounds
"Working with Toluna allowed us to quickly collect valuable consumer insight to direct our new product development and better ensure commercial success. The real-time reporting and infoboard were real standouts. " - Pukka
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer feedback system to collect customer satisfaction data to improve the business
End-to-End Consumer Intelligence Platform to conduct quantitative and qualitative research
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
37
47
Total Goals
(we found evidences for)
9
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Improve efficiency
-
Improve internal communications
-
Improve visibility
-
Improve ROI
-
Increase sales & revenue
-
Build brand awareness
-
Establish thought leadership
- See 6 more
-
Build brand awareness
-
Enhance customer relationships
-
Grow market share
-
Acquire customers
-
Enter new markets internationally or locally
-
Launch new products
-
Establish thought leadership
-
Improve efficiency
- See 5 more
Top Channels
Channels Used
-
website
-
social media
-
e-mail
-
offline
-
point of sale
-
video
-
promotions
-
mobile
-
user generated content
-
blogs
-
print media
-
magazine
-
mass media
-
television
-
mobile app
-
Facebook
-
Twitter
-
LinkedIn
-
Facebook page
- See 16 more
-
website
-
social media
-
e-mail
-
offline
-
point of sale
-
video
-
promotions
-
mobile
-
user generated content
-
blogs
-
print media
-
magazine
-
mass media
-
television
-
mobile app
-
Facebook
-
Twitter
-
LinkedIn
-
Facebook page
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High