Comparison Summary

Simplesat: Simplesat offers easy-to-use, one-click CSAT and NPS surveys for MSPs and service professionals. It supports integrations with ConnectWise, Autotask, Zendesk, and more.

Userback: Userback empowers product teams with in-app surveys, feedback widgets, session replays, and feature portals. Valuable user insights are unlocked to increase conversion rates and improve retention.

logo Simplesat

Focus area

Simplesat is better than Userback for

Software Failure Risk

  • low

logo Userback

Focus area

Software Failure Risk

  • medium

Simplesat and Userback: Customer Satisfaction Data

Most deployed common Use Cases for Simplesat and Userback

How efficiently Does Simplesat and Userback manage your Collecting Feedback?


Simplesat in Action: Unique Use Cases

What makes Simplesat ideal for Engaging Conversational Surveys?

How efficiently Does Simplesat manage your Helpdesk Management?

What solutions does Simplesat provide for Rating And Review Management?


Userback in Action: Unique Use Cases

How does Userback address your Automated Workflows Challenges?

What benefits does Userback offer for Collaboration?

How efficiently Does Userback manage your Training & Onboarding?

About

Customer feedback system to collect customer satisfaction data to improve the business

Real time customer feedback tool to collect feedback with video and screenshots

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting