cuspera logo CUSPERA

Simplesat vs zurvey.io: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Simplesat vs. zurvey.io is based on a specific set of business needs and context. The comparison uses 2234 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Simplesat and zurvey.io

Simplesat, zurvey.io, SmileBack, YetPulse, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Simplesat covers Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.

zurvey.io focuses on Collecting Feedback with Phone Calls, Market Research, Lead Analytics, Engaging Conversational Surveys, etc.

"Simplesat is one of our favorite vendors. We migrated over from a previous platform and we could not be any happier. Our client response rate is extremely high and accurate. " - Kenny Rounds

"Zurvey.io is a class leading AI analytics tool, delivering unparalleled insight into customer interactions. We are delighted to be helping companies in the UK using this amazing solution. " - Ian Taylor

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Simplesat

Focus area

Simplesat is better than zurvey.io for

Software Failure Risk

  • low

logo zurvey.io

Focus area

Software Failure Risk

  • medium

About

Customer feedback system to collect customer satisfaction data to improve the business

zurvey.io | A feedback analyser

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

37

11

Total Goals
(we found evidences for)

9

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


helpdesk management


rating and review management


sales document management


generation of new leads


loyalty management

customise loyalty program


sales review & feedback


workflow management


motivation management


lifetime value management


contact list management



training & onboarding


products & pricelist management



social media management


competitive intelligence




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Increase sales & revenue

  • Build brand awareness

  • Establish thought leadership

  • See 6 more
  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • phone calls

  • offline

  • on premises

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting