Comparison Summary
Introducing Simplesat and zurvey.io
Simplesat, zurvey.io, SmileBack, YetPulse, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Simplesat covers Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.
zurvey.io focuses on Collecting Feedback with Phone Calls, Market Research, Lead Analytics, Engaging Conversational Surveys, etc.
"With Simplesat, we’ve become more transparent as a team, improving internal communication about what makes customers happy and what tactics are resonating best. " - Jeff Dettloff
"Zurvey.io is really useful for our team to ensure deep understanding of client needs. With its unique visualisation - especially the Relations view - we can turn feedback into actions. The custom labels are also handy to manage specific business que...stions. And the team behind the product helps a lot to get the most out of it. " - Dóra Szkubán
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About
Customer feedback system to collect customer satisfaction data to improve the business
zurvey.io | A feedback analyser
Financials
PRIVATE
SERIES A
Business Need
Total Processes
(we found evidences for)
37
11
Total Goals
(we found evidences for)
9
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Improve internal communications
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Improve visibility
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Improve ROI
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Increase sales & revenue
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Build brand awareness
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Establish thought leadership
- See 6 more
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Enhance customer relationships
Top Channels
Channels Used
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phone calls
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offline
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on premises
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phone calls
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offline
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on premises
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
