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Skedulo vs SAP Field Service Management: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Skedulo low Failure Risk for SAP Field Service Management medium
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Comparison Summary

This comparison report of Skedulo vs. SAP Field Service Management is based on a specific set of business needs and context. The comparison uses 2718 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Skedulo and SAP Field Service Management

Skedulo, SAP Field Service Management, FieldAware, Kickserv, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Skedulo covers Scheduling & Dispatching, Engagement Management with Mobile, Sales Document Management with Mobile, Workflow Management with Mobile, etc.

SAP Field Service Management focuses on Sales Document Management, Customer Feedback Management, Helpdesk Management with Phone Calls, Order Management, etc.

"In healthcare, you have fewer resources that you need to do more with, so building efficiencies is a top priority for everybody. But don’t stop there. If we had only been looking to solve the scheduling issue and respond faster, we would have missed... a lot of opportunities for our organization and our customers. " - Darcie Peacock

"Before SAP, OMC’s field service op-erations revolved heavily around pa-perwork – and the rate at which we were able to process it. Between manually inputting paperwork and waiting for requests for restocked parts, our field service operations ended ...up being an all-hands-on-deck effort. With SAP, we are able to automate and streamline our field service processes, optimizing our in-field technicians’ workdays and freeing up in-office service manag-ers to focus on driving business goals. We are now much better equipped to ensure the thousands of deployed OMC machines are in prime condition to produce bounti-ful harvest seasons for our customers. " - Brian Kaufman

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Skedulo

Focus area

Skedulo is better than SAP Field Service Management for

Software Failure Risk

  • low

logo SAP Field Service Management

Focus area

Software Failure Risk

  • medium

About

Cloud based Software to Empower the Deskless Workforce

Resolve customer issues with end-to-end field service management

Age

1972

Financials

SERIES B

IPO

Business Need

Total Processes
(we found evidences for)

53

21

Total Goals
(we found evidences for)

15

5

Top Processes

Evidences indicate better relative satisfaction

Scheduling & dispatching

Read Reviews (673)

Read Reviews (0)

engagement management

Read Reviews (72)

Read Reviews (1)

engaging and following up

Read Reviews (47)

Read Reviews (0)

sales document management

Read Reviews (39)

Read Reviews (11)

contract management

Read Reviews (28)

Read Reviews (8)

digital signature

Read Reviews (9)

Read Reviews (2)

workflow management

Read Reviews (24)

Read Reviews (2)

helpdesk management

Read Reviews (21)

Read Reviews (4)

communication management

Read Reviews (17)

Read Reviews (0)

sending & publishing communications

Read Reviews (11)

Read Reviews (0)

social media management

Read Reviews (15)

Read Reviews (2)

social media analytics

Read Reviews (14)

Read Reviews (2)

training & onboarding

Read Reviews (13)

Read Reviews (0)

rating and review management

Read Reviews (5)

Read Reviews (0)

competitive intelligence

Read Reviews (5)

Read Reviews (0)

customer feedback management

Read Reviews (4)

Read Reviews (4)

measuring customer satisfaction

Read Reviews (3)

Read Reviews (3)

products & pricelist management

Read Reviews (4)

Read Reviews (1)

knowledge management

Read Reviews (3)

Read Reviews (0)

lifetime value management

Read Reviews (2)

Read Reviews (0)

opportunity management

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (0)

account management

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (0)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve consistency

  • Improve brand engagement

  • Improve visibility

  • Improve digital and social presence

  • Establish thought leadership

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • See 12 more

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • social media

  • mobile

  • mobile app

  • See 3 more

  • phone calls

  • offline

  • on premises

  • social media

  • mobile

  • mobile app

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting