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Skedulo vs SAP Field Service Management: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Skedulo vs. SAP Field Service Management is based on a specific set of business needs and context. The comparison uses 2718 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Skedulo and SAP Field Service Management

Skedulo, SAP Field Service Management, FieldAware, Kickserv, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Skedulo covers Scheduling & Dispatching, Engagement Management with Mobile, Sales Document Management with Mobile, Workflow Management with Mobile, etc.

SAP Field Service Management focuses on Sales Document Management, Customer Feedback Management, Helpdesk Management with Phone Calls, Order Management, etc.

"We needed to solve some of the inefficiencies in our organization. We knew we were growing and we knew to take the organization forward — we had to move our systems forward. " - Pauline Boyce

"After-sales service is the key to the satisfaction of customers and ensures sustainabledevelopment of enterprises. The perfect combination of our AR smart glasses and SAPFSM greatly improves theuser experience of field service. " - Lou Shenqiang

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Skedulo

Focus area

Skedulo is better than SAP Field Service Management for

Software Failure Risk

  • low

logo SAP Field Service Management

Focus area

Software Failure Risk

  • medium

About

Cloud based Software to Empower the Deskless Workforce

Resolve customer issues with end-to-end field service management

Age

1972

Financials

SERIES B

IPO

Business Need

Total Processes
(we found evidences for)

53

21

Total Goals
(we found evidences for)

15

5

Top Processes

Evidences indicate better relative satisfaction


Scheduling & dispatching


engagement management

engaging and following up


sales document management

contract management


workflow management


helpdesk management


communication management

sending & publishing communications


social media management

social media analytics


training & onboarding




rating and review management


competitive intelligence


customer feedback management

measuring customer satisfaction


products & pricelist management



knowledge management




lifetime value management


opportunity management



lead qualification


generation of new leads


account management



relationship management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve consistency

  • Improve brand engagement

  • Improve visibility

  • Improve digital and social presence

  • Establish thought leadership

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • See 12 more
  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • social media

  • mobile

  • mobile app

  • See 3 more
  • phone calls

  • offline

  • on premises

  • social media

  • mobile

  • mobile app

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting