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Skilljar vs KnowMax: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Skilljar low Failure Risk for KnowMax low
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Comparison Summary

This comparison report of Skilljar vs. KnowMax is based on a specific set of business needs and context. The comparison uses 3621 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Skilljar and KnowMax

Skilljar, KnowMax, Lessonly, Litmos, etc., belong to a category of solutions that help Learning Management System. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Skilljar covers Training & Onboarding, Engagement Management, Customer Feedback Management with Promotions, Lifetime Value Management, etc.

KnowMax focuses on Knowledge Management, Engagement Management with Mobile, Helpdesk Management with Phone Calls, Content Management, etc.

"After a ton of research, I believe Skilljar is the premier customer facing LMS. A week after launching our beta, I felt confident estimating that my team’s productivity would increase by at least 30 percent, and it certainly has. With our thousands ...of active accounts that use Qualia for their companies’ mission-critical needs, our CS organization is now able to drive engagement on the LMS rather than reinvent the wheel with each new conversation. It’s lifted an enormous weight from their shoulders. " - Adam Baratz

"We have achieved a 12% increase in FCR. We’re now providing seamless customer service to over 2 million users. Knowmax has transformed our CX function and helped us increase our C-SAT scores by 28%. We’re lucky to have found a Knowledge Partner that... delivered promising results and supported us throughout our Knowledge Management journey. " - OneCard

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Skilljar

Focus area

Skilljar is better than KnowMax for

Software Failure Risk

  • low

logo KnowMax

Focus area

KnowMax is better than Skilljar for

Software Failure Risk

  • low

About

Skilljar: The modern, easy-to-use online training platform

Omnichannel Knowledge Management Platform For Enterprises

Age

2013

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

66

37

Total Goals
(we found evidences for)

15

9

Top Processes

Evidences indicate better relative satisfaction

training & onboarding

Read Reviews (239)

Read Reviews (3)

engagement management

Read Reviews (190)

Read Reviews (80)

engaging and following up

Read Reviews (131)

Read Reviews (43)

engaging with scheduling & cadence

Read Reviews (2)

Read Reviews (0)

customer feedback management

Read Reviews (41)

Read Reviews (15)

measuring customer satisfaction

Read Reviews (13)

Read Reviews (9)

measuring net promoter score

Read Reviews (12)

Read Reviews (5)

content management

Read Reviews (39)

Read Reviews (31)

content publishing

Read Reviews (21)

Read Reviews (4)

content curation

Read Reviews (10)

Read Reviews (21)

lifetime value management

Read Reviews (37)

Read Reviews (1)

social media management

Read Reviews (24)

Read Reviews (0)

social media analytics

Read Reviews (21)

Read Reviews (0)

engaging on social media

Read Reviews (2)

Read Reviews (0)

scheduling post to social media

Read Reviews (2)

Read Reviews (0)

courses & assessment

Read Reviews (24)

Read Reviews (0)

create learning path

Read Reviews (19)

Read Reviews (0)

campaign management

Read Reviews (22)

Read Reviews (0)

campaign analytics

Read Reviews (4)

Read Reviews (0)

communication management

Read Reviews (21)

Read Reviews (15)

sending & publishing communications

Read Reviews (20)

Read Reviews (10)

helpdesk management

Read Reviews (19)

Read Reviews (36)

competitive intelligence

Read Reviews (17)

Read Reviews (0)

workflow management

Read Reviews (14)

Read Reviews (9)

generation of new leads

Read Reviews (13)

Read Reviews (0)

conference call management

Read Reviews (12)

Read Reviews (0)

loyalty management

Read Reviews (7)

Read Reviews (1)

identify target customers

Read Reviews (4)

Read Reviews (0)

knowledge management

Read Reviews (7)

Read Reviews (175)

sales document management

Read Reviews (6)

Read Reviews (2)

proposal & quote management

Read Reviews (2)

Read Reviews (1)

contract management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (6)

Read Reviews (1)

relationship management

Read Reviews (6)

Read Reviews (0)

billing and invoice management

Read Reviews (5)

Read Reviews (0)

customer case management

Read Reviews (5)

Read Reviews (1)

lead qualification

Read Reviews (4)

Read Reviews (0)

lead qualification: technographic

Read Reviews (4)

Read Reviews (0)

community building

Read Reviews (3)

Read Reviews (1)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

referral management

Read Reviews (2)

Read Reviews (0)

advocacy management

Read Reviews (2)

Read Reviews (0)

contact list management

Read Reviews (1)

Read Reviews (5)

sales call management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Increase customer life time value

  • Build brand awareness

  • Launch new products

  • Establish thought leadership

  • Improve stakeholder relations

  • Improve internal communications

  • Manage risk

  • Enter new markets internationally or locally

  • Shorten ramp up time

  • Improve brand engagement

  • See 12 more

  • Enhance customer relationships

  • Improve brand engagement

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Scale best practices

  • Increase sales & revenue

  • Increase customer life time value

  • Acquire customers

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • user generated content

  • blogs

  • website

  • mobile

  • omnichannel

  • mobile app

  • promotions

  • offline

  • video

  • point of sale

  • chat

  • on premises

  • See 10 more

  • phone calls

  • user generated content

  • blogs

  • website

  • mobile

  • omnichannel

  • mobile app

  • promotions

  • offline

  • video

  • point of sale

  • chat

  • on premises

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

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Integration Risk

low

{{{rsh_C_1}}}

low

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Migration Risk

low

{{{rsh_C_1}}}

low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting