Comparison Summary
This comparison report of Slack vs. RingCentral Video is based on a specific set of business needs and context. The comparison uses 69930 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Slack and RingCentral Video
Slack, Microsoft Teams, Yammer, etc., belong to a category of solutions that help Team Collaboration, whereas RingCentral Video, TeamViewer Meeting, NTT Cloud UC (formerly Arkadin Anywhere), etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Slack covers Collaboration with Chat, Communication Management with Chat, Content Management with Chat, Sales Document Management with Chat, etc.
RingCentral Video focuses on Collaboration with Video, Communication Management, Content Management, Sales Document Management, etc.
"We manage a fleet that’s on the street 100% of the time, and we needed a communication tool that allows us to get alerts in real time for many different issues. Email doesn’t work. I knew we needed Slack. " - Alexis Marcadet
"Any company that switches to RingCentral Contact Center and sets up skill-based routing the way we did should be able to save at least a minute per support call almost right away. It’s such an easy win. " - John Monreal
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
AI work management and productivity tools
Free and unlimited online video meetings
Age
1999
2003
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
136
52
Total Goals
(we found evidences for)
20
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Improve visibility
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Grow market share
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Improve stakeholder relations
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Launch new products
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Enter new markets internationally or locally
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Improve digital and social presence
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Increase sales & revenue
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Improve efficiency
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Build brand awareness
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Shorten ramp up time
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Establish thought leadership
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Improve ROI
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Improve brand engagement
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Improve consistency
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Increase customer life time value
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Manage risk
- See 17 more
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Improve internal communications
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Improve efficiency
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Improve digital and social presence
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Acquire customers
-
Increase sales & revenue
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Grow market share
-
Enhance customer relationships
-
Improve ROI
-
Enter new markets internationally or locally
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Manage risk
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Scale best practices
- See 8 more
Top Channels
Channels Used
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video
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phone calls
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chat
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offline
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e-mail
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mobile
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user generated content
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blogs
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events
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trade shows
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mobile app
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text SMS
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on premises
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website
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Slack
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social media
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Skype
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Facebook
- See 15 more
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video
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phone calls
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chat
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offline
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e-mail
-
mobile
-
user generated content
-
blogs
-
events
-
trade shows
-
mobile app
-
text SMS
-
on premises
-
website
-
Slack
-
social media
-
Skype
-
Facebook
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
