Comparison Summary
Introducing Smaply and Cyara
Smaply, and Cyara belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Smaply covers Collaboration with Offline, Helpdesk Management, Training & Onboarding, Customer Feedback Management, etc.
Cyara focuses on Engagement Management, Helpdesk Management with Phone Calls, Contact List Management with Phone Calls, Training & Onboarding, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Smaply Journey mapping online tool
Cyara | Automated CX Assurance Platform
Financials
NA
SERIES A
Business Need
Total Processes
(we found evidences for)
12
29
Total Goals
(we found evidences for)
4
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Enhance customer relationships
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Improve stakeholder relations
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Acquire customers
- See 1 more
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Scale best practices
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Enter new markets internationally or locally
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Improve brand engagement
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Improve ROI
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Grow market share
-
Improve consistency
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Improve digital and social presence
- See 7 more
Top Channels
Channels Used
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phone calls
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chat
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website
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e-mail
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omnichannel
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social media
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mobile
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text SMS
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video
- See 6 more
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phone calls
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chat
-
website
-
e-mail
-
omnichannel
-
social media
-
mobile
-
text SMS
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video
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
