Comparison Summary
Introducing Smaply and UpMail
Smaply, and UpMail belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Smaply covers Collaboration with Offline, Helpdesk Management, Training & Onboarding, Customer Feedback Management, etc.
UpMail focuses on Sales Document Management, Engagement Management with E-Mail, Account Management with E-Mail, Communication Management with E-Mail, etc.
"Smaply acts like a platform that is intuitive and super easy to use. This greatly facilitates cross-team collaboration with internal teams and external agencies. Smaply’s outstanding customer service has been key to PwC’s adoption of CX practices an...d tools. " - Fernando Y
"UpMail has been an invaluable tool and I really do appreciate your support over this time. […] this is one tool we find impossible to function without now! " - Sandra Kneubuhler
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Smaply Journey mapping online tool
Digitalising your sales process whilst enriching your customer buying experience.
Financials
NA
PRIVATE
Business Need
Total Processes
(we found evidences for)
12
18
Total Goals
(we found evidences for)
4
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Enhance customer relationships
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Improve stakeholder relations
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Acquire customers
- See 1 more
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Increase sales & revenue
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Improve internal communications
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Improve efficiency
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Acquire customers
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Scale best practices
- See 2 more
Top Channels
Channels Used
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e-mail
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phone calls
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promotions
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social media
- See 1 more
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e-mail
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phone calls
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promotions
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social media
- See 1 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
