Comparison Summary
Introducing Smart PBX and Skype
Smart PBX, 3CX Phone System, VCC Live®, etc., belong to a category of solutions that help Contact Center Software, whereas Skype, Google Hangouts, Zoom Rooms, etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Smart PBX covers Sales Call Management with Phone Calls, Collaboration with Video, Conference Call Management with Offline, Communication Management with Text SMS, etc.
Skype focuses on Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Communication Management with Chat, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Smart PBX | Virtual Phone System | Smart Choice US
Communication Tool for free calls and chat
Age
1975
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
20
110
Total Goals
(we found evidences for)
1
18
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Improve internal communications
-
Improve internal communications
-
Acquire customers
-
Enhance customer relationships
-
Enter new markets internationally or locally
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Improve efficiency
-
Improve stakeholder relations
-
Scale best practices
-
Improve digital and social presence
-
Increase sales & revenue
-
Launch new products
-
Build brand awareness
-
Grow market share
-
Improve brand engagement
-
Improve ROI
-
Improve navigation
-
Improve consistency
-
Establish thought leadership
-
Increase customer life time value
- See 15 more
Top Channels
Channels Used
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offline
-
chat
-
phone calls
-
video
-
Skype
-
trade shows
-
events
-
e-mail
-
mobile
-
on premises
-
text SMS
-
website
-
mobile app
-
social media
-
user generated content
-
blogs
-
Slack
-
point of sale
-
promotions
-
Whatsapp
-
mass media
-
games
-
Facebook
-
support groups
-
coupons
-
radio
-
movies
-
review sites
-
Amazon
-
display advertisement
-
Youtube
-
LinkedIn
-
channel partners
-
Instagram
-
television
-
causes and charity
-
Netflix
-
newsletter
-
print media
-
magazine
-
Pinterest
-
Twitter
-
Snapchat
- See 40 more
-
offline
-
chat
-
phone calls
-
video
-
Skype
-
trade shows
-
events
-
e-mail
-
mobile
-
on premises
-
text SMS
-
website
-
mobile app
-
social media
-
user generated content
-
blogs
-
Slack
-
point of sale
-
promotions
-
Whatsapp
-
mass media
-
games
-
Facebook
-
support groups
-
coupons
-
radio
-
movies
-
review sites
-
Amazon
-
display advertisement
-
Youtube
-
LinkedIn
-
channel partners
-
Instagram
-
television
-
causes and charity
-
Netflix
-
newsletter
-
print media
-
magazine
-
Pinterest
-
Twitter
-
Snapchat
- See 40 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
