Comparison Summary
This comparison report of Smartlook vs. Gainsight PX is based on a specific set of business needs and context. The comparison uses 4911 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Smartlook and Gainsight PX
Smartlook, Gainsight PX, Lucky Orange, Mouseflow, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Smartlook covers Engagement Management with Website, Training & Onboarding with Mobile, Products & Pricelist Management with Website, Helpdesk Management, etc.
Gainsight PX focuses on Engagement Management, Training & Onboarding, Customer Feedback Management, Products & Pricelist Management, etc.
"Instinct can be useful. But only as initial hunch about what’s happening. That doesn’t mean we’ll start fixing things right away as our first guess might be wrong. " - Michal Baturko Olbert
"We’ve partnered with Gainsight as they’ve built their product experience platform knowing that an effective product growth strategy may start with product, but must ultimately support all customer-facing teams " - Adrian Benic
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Smartlook: Free Session Replay Tool with Web, Mobile, & App ...
User Analytics and Product Engagement to Drive Growth
Age
2016
2011
Financials
SERIES A
SERIES E
Business Need
Total Processes
(we found evidences for)
55
43
Total Goals
(we found evidences for)
11
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Launch new products
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Improve efficiency
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Improve digital and social presence
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Improve navigation
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Reduce bounce
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Improve internal communications
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Enter new markets internationally or locally
- See 8 more
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Enhance customer relationships
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Scale best practices
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Acquire customers
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Increase sales & revenue
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Launch new products
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Manage risk
- See 3 more
Top Channels
Channels Used
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e-mail
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mobile
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website
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mobile app
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social media
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user generated content
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blogs
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promotions
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omnichannel
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offline
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on premises
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text SMS
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trade shows
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games
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phone calls
- See 12 more
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e-mail
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mobile
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website
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mobile app
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social media
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user generated content
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blogs
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promotions
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omnichannel
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offline
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on premises
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text SMS
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trade shows
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games
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phone calls
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
