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Compare Smartlook vs NielsenIQ

Comparison Summary

For Smartlook vs NielsenIQ comparison, Our AI algorithm looked at 4032 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Smartlook and NielsenIQ to solve their respective business needs.

Pros and cons of Smartlook and NielsenIQ

Smartlook is more suited to businesses that require Engagement Management with Website and Training & Onboarding with Mobile where as NielsenIQ is focused towards Engagement Management and Helpdesk Management .

logo Smartlook

Focus area

Smartlook is better than NielsenIQ for

Software Failure Risk

  • medium

logo NielsenIQ

Focus area

Software Failure Risk

  • medium

About

Smartlook: Free Session Replay Tool with Web, Mobile, & App ...

The world’s most comprehensive market research and consumer insights

Age

2016

Financials

SERIES A

SERIES C

Business Need

Total Processes
(we found evidences for)

55

27

Total Goals
(we found evidences for)

11

15

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding


helpdesk management


products & pricelist management


rating and review management


content management

searching for content


campaign management


contact list management


social media management

social media analytics


sales document management

proposal & quote management

contract management





workflow management




generation of new leads


trade show marketing


communication management

sending & publishing communications


conversion management



customer feedback management


lead qualification

lead qualification: behavioural



courses & assessment

track learning progress



category management


attribution management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • Improve navigation

  • Reduce bounce

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 8 more
  • Improve visibility

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve digital and social presence

  • Increase average basket value

  • Improve brand engagement

  • Improve navigation

  • Grow market share

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve internal communications

  • Launch new products

  • Build brand awareness

  • Improve efficiency

  • See 12 more

Top Channels

Channels Used

  • review sites

  • omnichannel

  • offline

  • website

  • Yelp

  • Glassdoor

  • events

  • trade shows

  • promotions

  • point of sale

  • See 7 more
  • review sites

  • omnichannel

  • offline

  • website

  • Yelp

  • Glassdoor

  • events

  • trade shows

  • promotions

  • point of sale

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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No Data

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Business Setting