Comparison Summary
Introducing Smartlook and Pendo
Smartlook, Pendo, Lucky Orange, Mouseflow, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Smartlook covers Engagement Management with Website, Training & Onboarding with Mobile, Products & Pricelist Management with Website, Helpdesk Management, etc.
Pendo focuses on Engagement Management, Training & Onboarding, Customer Feedback Management, Products & Pricelist Management, etc.
"We’d probably do a new layout, move elements around, try to put everything into one column and add or remove form fields. " - Radek Novak
"We had all this data from what we know a person does in trial, so we created an onboarding path based on that data. The walkthroughs had a 52% completion rate, and increased trial conversion by 11%. " - Stephanie Monk
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Smartlook: Free Session Replay Tool with Web, Mobile, & App ...
Pendo | Understand and Guide Your Users
Age
2016
2013
Financials
SERIES A
SERIES F
Business Need
Total Processes
(we found evidences for)
55
82
Total Goals
(we found evidences for)
11
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Increase sales & revenue
-
Acquire customers
-
Improve ROI
-
Launch new products
-
Improve efficiency
-
Improve digital and social presence
-
Improve navigation
-
Reduce bounce
-
Improve internal communications
-
Enter new markets internationally or locally
- See 8 more
-
Enhance customer relationships
-
Launch new products
-
Acquire customers
-
Scale best practices
-
Improve digital and social presence
-
Increase sales & revenue
-
Improve internal communications
-
Improve ROI
-
Build brand awareness
-
Enter new markets internationally or locally
-
Increase customer life time value
-
Grow market share
-
Improve brand engagement
-
Improve efficiency
-
Improve visibility
- See 12 more
Top Channels
Channels Used
-
e-mail
-
website
-
promotions
-
user generated content
-
mobile
-
blogs
-
phone calls
-
offline
-
mobile app
-
trade shows
-
video
-
display advertisement
-
games
-
social media
-
on premises
-
chat
-
review sites
-
Amazon
-
Slack
-
text SMS
-
point of sale
-
events
-
print media
-
magazine
-
newsletter
-
causes and charity
- See 23 more
-
e-mail
-
website
-
promotions
-
user generated content
-
mobile
-
blogs
-
phone calls
-
offline
-
mobile app
-
trade shows
-
video
-
display advertisement
-
games
-
social media
-
on premises
-
chat
-
review sites
-
Amazon
-
Slack
-
text SMS
-
point of sale
-
events
-
print media
-
magazine
-
newsletter
-
causes and charity
- See 23 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
