Comparison Summary
This comparison report of Smartlook vs. UserZoom UX Insights Platform is based on a specific set of business needs and context. The comparison uses 5002 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Smartlook and UserZoom UX Insights Platform
Smartlook, UserZoom UX Insights Platform, Lucky Orange, Mouseflow, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Smartlook covers Engagement Management with Website, Training & Onboarding with Mobile, Products & Pricelist Management with Website, Helpdesk Management, etc.
UserZoom UX Insights Platform focuses on Competitive Intelligence, Helpdesk Management with Phone Calls, Market Research, Customer Feedback Management, etc.
"Smartlook became an integral part of any upcoming website updates – preceding and completing any of the changes we will make in the future. Witnessing the results sold us on the idea of using Smartlook. " - Petr Passinger
"With remote unmoderated research from UserZoom, we can have more participants and spend less time on traveling, setting up the lab and recruiting users. We also save time on the analysis of the gathered data. " - Deborah Torres
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Smartlook
Focus area
Smartlook is better than UserZoom UX Insights Platform for
Software Failure Risk
UserZoom UX Insights Platform
Focus area
UserZoom UX Insights Platform is better than Smartlook for
Software Failure Risk
About
Smartlook: Free Session Replay Tool with Web, Mobile, & App ...
Create digital experiences that delight customers and drive business growth.
Age
2016
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
55
48
Total Goals
(we found evidences for)
11
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Launch new products
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Improve efficiency
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Improve digital and social presence
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Improve navigation
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Reduce bounce
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Improve internal communications
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Enter new markets internationally or locally
- See 8 more
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Improve digital and social presence
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Launch new products
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Improve navigation
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Improve ROI
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Enter new markets internationally or locally
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Improve brand engagement
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Build brand awareness
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Improve internal communications
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Grow market share
- See 10 more
Top Channels
Channels Used
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phone calls
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website
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mobile
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social media
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review sites
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Amazon
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video
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chat
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e-mail
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user generated content
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blogs
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mobile app
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display advertisement
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offline
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point of sale
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print media
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newspaper
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promotions
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Slack
- See 16 more
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phone calls
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website
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mobile
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social media
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review sites
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Amazon
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video
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chat
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e-mail
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user generated content
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blogs
-
mobile app
-
display advertisement
-
offline
-
point of sale
-
print media
-
newspaper
-
promotions
-
Slack
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
