Comparison Summary
This comparison report of Smartlook vs. WalkMe Digital Adoption Platform is based on a specific set of business needs and context. The comparison uses 7326 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Smartlook and WalkMe Digital Adoption Platform
Smartlook, WalkMe Digital Adoption Platform, Lucky Orange, Mouseflow, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Smartlook covers Engagement Management with Website, Training & Onboarding with Mobile, Products & Pricelist Management with Website, Helpdesk Management, etc.
WalkMe Digital Adoption Platform focuses on Engagement Management, Training & Onboarding, Helpdesk Management, Workflow Management, etc.
"I wish we knew Smartlook earlier, it would take many problems out of the equation. The tool helps us solve our team’s discussions when there is one opinion versus another. Instead of being led by hunches, we look at the user behavior data. With such... evidence-based decision-making, we’re sure that our actions serve our users in the best way possible. " - Milena Brum
"With hundreds of thousands of educators using Achieve3000’s solutions every school year, we were looking for a new way to approach training and to ensure all our users had the answers they were looking for at their fingertips. In just a few short mo...nths, we’ve doubled the Walk-Thrus we provide and added over 200 resources for educators. We’re already receiving great feedback and seeing great results! " - Jim O’Neil
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
WalkMe Digital Adoption Platform
Focus area
WalkMe Digital Adoption Platform is better than Smartlook for
Software Failure Risk
About
Smartlook: Free Session Replay Tool with Web, Mobile, & App ...
WalkMe‚ - Digital Adoption Platform
Age
2016
2011
Financials
SERIES A
SERIES G
Business Need
Total Processes
(we found evidences for)
55
77
Total Goals
(we found evidences for)
11
17
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Launch new products
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Improve efficiency
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Improve digital and social presence
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Improve navigation
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Reduce bounce
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Improve internal communications
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Enter new markets internationally or locally
- See 8 more
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Acquire customers
-
Enhance customer relationships
-
Improve ROI
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Increase sales & revenue
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Scale best practices
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Launch new products
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Grow market share
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Enter new markets internationally or locally
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Improve internal communications
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Establish thought leadership
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Improve navigation
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Shorten ramp up time
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Improve digital and social presence
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Improve consistency
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Increase customer life time value
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Improve efficiency
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Improve stakeholder relations
- See 14 more
Top Channels
Channels Used
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mobile
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website
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mobile app
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phone calls
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video
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promotions
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user generated content
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blogs
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offline
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e-mail
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social media
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games
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chat
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LinkedIn
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events
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trade shows
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on premises
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point of sale
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out of home
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billboards
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display advertisement
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causes and charity
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review sites
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Glassdoor
- See 21 more
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mobile
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website
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mobile app
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phone calls
-
video
-
promotions
-
user generated content
-
blogs
-
offline
-
e-mail
-
social media
-
games
-
chat
-
LinkedIn
-
events
-
trade shows
-
on premises
-
point of sale
-
out of home
-
billboards
-
display advertisement
-
causes and charity
-
review sites
-
Glassdoor
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
