Comparison Summary
This comparison report of Smartlook vs. Webtrends Optimize is based on a specific set of business needs and context. The comparison uses 4983 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Smartlook and Webtrends Optimize
Smartlook, Webtrends Optimize, Lucky Orange, Mouseflow, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Smartlook covers Engagement Management with Website, Training & Onboarding with Mobile, Products & Pricelist Management with Website, Helpdesk Management, etc.
Webtrends Optimize focuses on Engagement Management with Website, Communication Management with Phone Calls, Helpdesk Management, Customer Feedback Management with Website, etc.
"We resigned from Hotjar because they removed funnel analysis, and we couldn’t see where people were leaving the page. It was crucial for us to see the exact moment that the person is leaving and watch the session recording of it. Also, the heatmaps ...stopped appearing properly on our websites, the hot spots were not in the right places (i.e. next to the button rather than on the button). " - Ana Batista
"We are making great advances in providing an enhanced customer experience thanks to our testing programme… which aligns perfectly with the strategic business goals of our organisation. " - David Hirsch
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Smartlook: Free Session Replay Tool with Web, Mobile, & App ...
AB Testing and Website optimization
Age
2016
Financials
SERIES A
Business Need
Total Processes
(we found evidences for)
55
50
Total Goals
(we found evidences for)
11
14
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Launch new products
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Improve efficiency
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Improve digital and social presence
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Improve navigation
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Reduce bounce
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Improve internal communications
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Enter new markets internationally or locally
- See 8 more
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Increase sales & revenue
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Improve ROI
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Acquire customers
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Enhance customer relationships
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Improve digital and social presence
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Improve efficiency
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Scale best practices
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Enter new markets internationally or locally
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Improve brand engagement
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Reduce bounce
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Improve stakeholder relations
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Build brand awareness
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Manage risk
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Shorten ramp up time
- See 11 more
Top Channels
Channels Used
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phone calls
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website
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social media
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promotions
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Facebook
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offline
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on premises
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display advertisement
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mobile
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user generated content
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blogs
- See 8 more
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phone calls
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website
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social media
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promotions
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Facebook
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offline
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on premises
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display advertisement
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mobile
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user generated content
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blogs
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High