Comparison Summary
Introducing Smartsupp and Unblu
Smartsupp, Unblu, HappyFox Live Chat, Comm100 Live Chat, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Smartsupp covers Contact List Management with Website, Engagement Management with Chat, Rating And Review Management with Offline, Helpdesk Management, etc.
Unblu focuses on Engagement Management, Collaboration, Sales Document Management, Customer Feedback Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Smartsupp: Free Live Chat for Websites | Online Chat Support
Messenger, Live Chat, Video and Co-Browsing - Unblu
Financials
SEED
Business Need
Total Processes
(we found evidences for)
21
35
Total Goals
(we found evidences for)
5
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Scale best practices
- See 2 more
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Acquire customers
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Improve digital and social presence
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Enhance customer relationships
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Increase sales & revenue
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Enter new markets internationally or locally
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Grow market share
- See 3 more
Top Channels
Channels Used
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phone calls
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chat
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video
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mobile
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omnichannel
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website
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Whatsapp
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games
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mobile app
- See 6 more
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phone calls
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chat
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video
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mobile
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omnichannel
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website
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Whatsapp
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games
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mobile app
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High