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Smartsupp vs Unblu: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Smartsupp vs. Unblu is based on a specific set of business needs and context. The comparison uses 1743 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Smartsupp and Unblu

Smartsupp, Unblu, HappyFox Live Chat, Comm100 Live Chat, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Smartsupp covers Contact List Management with Website, Engagement Management with Chat, Rating And Review Management with Offline, Helpdesk Management, etc.

Unblu focuses on Engagement Management, Collaboration, Sales Document Management, Customer Feedback Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Smartsupp

Focus area

Software Failure Risk

  • medium

logo Unblu

Focus area

Unblu is better than Smartsupp for

Software Failure Risk

  • low

About

Smartsupp: Free Live Chat for Websites | Online Chat Support

Messenger, Live Chat, Video and Co-Browsing - Unblu

Financials

SEED

Business Need

Total Processes
(we found evidences for)

21

35

Total Goals
(we found evidences for)

5

6

Top Processes

Evidences indicate better relative satisfaction


contact list management


engagement management

engaging and following up


communication management

sending & publishing communications


rating and review management


helpdesk management


generation of new leads




customer feedback management

measuring customer satisfaction


loyalty management

customise loyalty program



contract management


proposal & quote management



sales document management

contract management

proposal & quote management



content management



sales call management


relationship management


lifetime value management


conversion management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Scale best practices

  • See 2 more
  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Grow market share

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • chat

  • video

  • mobile

  • omnichannel

  • website

  • Whatsapp

  • games

  • mobile app

  • See 6 more
  • phone calls

  • chat

  • video

  • mobile

  • omnichannel

  • website

  • Whatsapp

  • games

  • mobile app

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting