SmartSurvey vs Betterworks Engage: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for SmartSurvey low Failure Risk for Betterworks Engage medium

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Comparison Summary

This comparison report of SmartSurvey vs. Betterworks Engage is based on a specific set of business needs and context. The comparison uses 3958 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SmartSurvey and Betterworks Engage

SmartSurvey, Betterworks Engage, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SmartSurvey covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Communication Management with Social Media, etc.

Betterworks Engage focuses on Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.

"The functionality and features provided by the SmartSurvey platform have enabled us to create some really engaging surveys, with the training we’ve received from the SmartSurvey team helping us to maximise the value we can obtain through the platfor...m. SmartSurvey are really prompt and proactive in their support too and have provided us with out-of-scope consultancy support on numerous occasions, which has really useful. " - David Cooke

"We are a global company, and our employee performance programs used to incorporate several different tools and approaches. Our challenge was to unify all of our performance management activity within one system, and with Betterworks we have been abl...e to do it in the simplest and smoothest way we could find. " - Roberta Gentile

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

SmartSurvey

Focus area

SmartSurvey is better than Betterworks Engage for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Betterworks Engage

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

About

Feedback Management Tool to create online surveys and forms

Feedback Management Platform to collect honest feedback from employees

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (317)

Read Reviews (3)

measuring customer satisfaction

Read Reviews (77)

Read Reviews (1)

measuring net promoter score

Read Reviews (56)

Read Reviews (0)

engagement management

Read Reviews (129)

Read Reviews (42)

engaging and following up

Read Reviews (115)

Read Reviews (41)

communication management

Read Reviews (44)

Read Reviews (0)

sending & publishing communications

Read Reviews (39)

Read Reviews (0)

tracking & monitoring communications

market research

white labeling

contact list management

Read Reviews (26)

Read Reviews (0)

helpdesk management

collaboration

lead engagement

content management

Read Reviews (11)

Read Reviews (0)

workflow management

Read Reviews (9)

Read Reviews (1)

competitive intelligence

Read Reviews (8)

Read Reviews (1)

knowledge management

Read Reviews (8)

Read Reviews (0)

loyalty management

Read Reviews (7)

Read Reviews (0)

customise loyalty program

Read Reviews (5)

Read Reviews (0)

sales document management

Read Reviews (7)

Read Reviews (0)

proposal & quote management

Read Reviews (3)

Read Reviews (0)

training & onboarding

Read Reviews (7)

Read Reviews (4)

rating and review management

Read Reviews (5)

Read Reviews (0)

generation of new leads

Read Reviews (5)

Read Reviews (0)

motivation management

market survey

online polls

product marketing

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

performance management

coaching

SeealllessActivities

Top Goals

Goals Achieved

Enhance customer relationships
Build brand awareness
Acquire customers
Improve efficiency
Scale best practices
Increase sales & revenue
Improve internal communications
Grow market share
Improve brand engagement
Improve stakeholder relations
Improve ROI
Improve digital and social presence
Enter new markets internationally or locally
Launch new products
See 11 more

Improve ROI
Scale best practices
Improve visibility
Enhance customer relationships
Improve internal communications
See 2 more

Top Channels

Channels Used

e-mail

e-mail

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

SmartSurvey vs Betterworks Engage: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of SmartSurvey vs. Betterworks Engage is based on a specific set of business needs and context. The comparison uses 3958 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SmartSurvey and Betterworks Engage

SmartSurvey covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Communication Management with Social Media, etc.

Betterworks Engage focuses on Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

SmartSurvey

Focus area

SmartSurvey is better than Betterworks Engage for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Betterworks Engage

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for SmartSurvey

Get a personalised risk report for Betterworks Engage

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.