Comparison Summary

SmartSurvey: SmartSurvey offers an advanced, user-friendly online survey tool for creating and distributing surveys. Results can be analyzed graphically by a UK-based team.

Customer Thermometer: Customer-thermometer offers an email-based customer satisfaction survey app with high response rates. Feedback is collected directly from email inboxes to prevent customer loss.

logo SmartSurvey

Focus area

SmartSurvey is better than Customer Thermometer for

Software Failure Risk

  • low

logo Customer Thermometer

Focus area

Customer Thermometer is better than SmartSurvey for

Software Failure Risk

  • low

SmartSurvey and Customer Thermometer: Customer Satisfaction Data

Most deployed common Use Cases for SmartSurvey and Customer Thermometer

What makes SmartSurvey and Customer Thermometer ideal for Collecting Feedback?

How does SmartSurvey and Customer Thermometer facilitate Engaging Conversational Surveys?


SmartSurvey in Action: Unique Use Cases

What makes SmartSurvey ideal for Social Media Management?

Why is SmartSurvey the best choice for Communication Management?

How can SmartSurvey optimize your Market Research Workflow?


Customer Thermometer in Action: Unique Use Cases

How can Customer Thermometer enhance your Helpdesk Management process?

How can Customer Thermometer enhance your Rating And Review Management process?

About

Feedback Management Tool to create online surveys and forms

Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting