Comparison Summary

SmartSurvey: SmartSurvey offers an advanced, user-friendly online survey tool for creating and distributing surveys. Results can be analyzed graphically by a UK-based team.

Sogolytics: Sogolytics offers a secure experience management platform for creating surveys that measure engagement and gather feedback. It enhances customer retention, predicts issues, and provides insights through comprehensive analytics and multi-channel distribution.

logo SmartSurvey

Focus area

SmartSurvey is better than Sogolytics for

Software Failure Risk

  • low

logo Sogolytics

Focus area

Sogolytics is better than SmartSurvey for

Software Failure Risk

  • low

SmartSurvey and Sogolytics: Customer Satisfaction Data

Most deployed common Use Cases for SmartSurvey and Sogolytics

What Are the key features of SmartSurvey and Sogolytics for Collecting Feedback?

Smartsurvey and Sogolytics both collect feedback from customers and employees. Smartsurvey emphasizes ease of use and a wide range of question types, including advanced options like Likert scales and NPS. Sogolytics focuses on measuring customer experience metrics like NPS, CSAT, and CES, and provides insights to improve customer and employee satisfaction.
"...Easy to use interface that created a relatively fulsome customer survey in minutes...." Peer review by Luke Graham, Education
"...SoGoSurvey's feedback management platform seamlessly automates data collection and analysis for organizations of all sizes...." Peer review from SoGoSurvey

How can SmartSurvey and Sogolytics enhance your Engaging Conversational Surveys process?

How can SmartSurvey and Sogolytics optimize your Social Media Management Workflow?

What benefits does SmartSurvey and Sogolytics offer for Communication Management?


SmartSurvey in Action: Unique Use Cases

Why is SmartSurvey the best choice for Market Research?


Sogolytics in Action: Unique Use Cases

Why is Sogolytics the best choice for Helpdesk Management?

About

Feedback Management Tool to create online surveys and forms

Actionable survey data with advanced data management and enterprise online survey software

Age

2013

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting