Comparison Summary
This comparison report of SmartSurvey vs. Upland Rant & Rave is based on a specific set of business needs and context. The comparison uses 4009 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SmartSurvey and Upland Rant & Rave
SmartSurvey, Upland Rant & Rave, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SmartSurvey covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Communication Management with Social Media, etc.
Upland Rant & Rave focuses on Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.
"We have established a network of social researchers who act as ‘SmartSurvey Champions’ across the department and who offer help and advice to policy teams. To streamline the process, we’ve taken advantage of webinar training provided by SmartSurvey ...for new users. " - Vicky
"From the frontline to the boardroom, we’ve seen brilliant engagement with the Rant & Rave Platform. The feedback we capture is invaluable in helping us to ensure we put the customer at the heart of everything we do. " - Greg Reed
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management Tool to create online surveys and forms
Customer Engagement & Experience Software for capturing feedback and actionable insights
Age
2010
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
62
18
Total Goals
(we found evidences for)
14
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Build brand awareness
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Acquire customers
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Improve efficiency
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Scale best practices
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Increase sales & revenue
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Improve internal communications
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Grow market share
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Improve brand engagement
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Improve stakeholder relations
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Improve ROI
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Improve digital and social presence
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Enter new markets internationally or locally
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Launch new products
- See 11 more
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Enhance customer relationships
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Acquire customers
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Improve consistency
Top Channels
Channels Used
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phone calls
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promotions
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e-mail
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coupons
- See 1 more
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phone calls
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promotions
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e-mail
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coupons
- See 1 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
