Comparison Summary
This comparison report of SmartSurvey vs. Verbate is based on a specific set of business needs and context. The comparison uses 3859 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SmartSurvey and Verbate
SmartSurvey, Verbate, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SmartSurvey covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Communication Management with Social Media, etc.
Verbate focuses on Collecting Feedback with Video, Public Relations, Event Management with Text SMS, Engaging Conversational Surveys with Video, etc.
"We couldn’t be happier with Smartsurvey, we love its functionality and flexibility. This means we have been able to use one survey tool across many parts of the business. " - Martin
"Excellent user-friendly software with great support team. Futurescape took a punt with Verbate on a large project and it really paid off. We got some interesting and insightful footage that brought colour and fun to the final debrief. This worked es...pecially well as the topic was sensitive and yet, participants in the research could film from the comfort and privacy of their own home. We'll definitely use again when the opportunity comes up. " - Fleur Sligo
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management Tool to create online surveys and forms
Video surveys for insightful answers to any question
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
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62
11
Total Goals
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14
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Build brand awareness
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Acquire customers
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Improve efficiency
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Scale best practices
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Increase sales & revenue
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Improve internal communications
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Grow market share
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Improve brand engagement
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Improve stakeholder relations
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Improve ROI
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Improve digital and social presence
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Enter new markets internationally or locally
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Launch new products
- See 11 more
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Enter new markets internationally or locally
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Improve brand engagement
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Acquire customers
Top Channels
Channels Used
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video
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text SMS
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video
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text SMS
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
