Comparison Summary

SmartSurvey: SmartSurvey offers an advanced, user-friendly online survey tool for creating and distributing surveys. Results can be analyzed graphically by a UK-based team.

Zonka Feedback: Zonka Feedback is an omnichannel Customer Feedback Software to measure real-time CX Metrics like NPS, CES, and CSAT. Surveys are conducted via the Zonka Feedback app.

logo SmartSurvey

Focus area

SmartSurvey is better than Zonka Feedback for

Software Failure Risk

  • low

logo Zonka Feedback

Focus area

Software Failure Risk

  • low

SmartSurvey and Zonka Feedback: Customer Satisfaction Data

Most deployed common Use Cases for SmartSurvey and Zonka Feedback

What makes SmartSurvey and Zonka Feedback ideal for Collecting Feedback?

What benefits does SmartSurvey and Zonka Feedback offer for Engaging Conversational Surveys?

How can SmartSurvey and Zonka Feedback optimize your Communication Management Workflow?


SmartSurvey in Action: Unique Use Cases

What makes SmartSurvey ideal for Social Media Management?

What Are the key features of SmartSurvey for Market Research?


Zonka Feedback in Action: Unique Use Cases

How does Zonka Feedback facilitate Automated Workflows?

About

Feedback Management Tool to create online surveys and forms

Feedback Software & Survey App to collect feedback from customers and employees

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting