Comparison Summary
SmileBack: SmileBack® is the leading customer satisfaction platform for MSPs, enabling IT professionals to collect, report, and act on CSAT and NPS feedback. Customer insights are efficiently managed.
Survio: Survio helps create surveys quickly and easily, collecting data and generating professional reports. It offers templates, mobile-ready surveys, and multi-channel data collection for deeper respondent insights.
SmileBack and Survio: Customer Satisfaction Data
Most deployed common Use Cases for SmileBack and Survio
Why is SmileBack and Survio the best choice for Collecting Feedback?
"...3 faces and ability to comment, we have increased our customer satisfaction response rate 1000% since using this product...." Peer review by Executive Sponsor
"...Survio helps you if you're a Marketer who wants to measure Customer satisfaction or making Market research, HR manager, Teacher, Student, etc...." Peer review from Survio
SmileBack in Action: Unique Use Cases
What solutions does SmileBack provide for Engaging Conversational Surveys?
What solutions does SmileBack provide for Rating And Review Management?
How does SmileBack facilitate Helpdesk Management?
Survio in Action: Unique Use Cases
What solutions does Survio provide for Market Research?
About
Customer satisfaction platform, simple to use but deep in insights
Online Survey Software to create surveys easily & get answers fast
Financials
PRIVATE
SEED
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High