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smile.io vs iVend Loyalty: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for smile.io medium Failure Risk for iVend Loyalty low
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Comparison Summary

This comparison report of smile.io vs. iVend Loyalty is based on a specific set of business needs and context. The comparison uses 1148 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing smile.io and iVend Loyalty

smile.io, iVend Loyalty, Loyalzoo, Tapmango, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

smile.io covers Loyalty Management, Engagement Management, Referral Management, Lifetime Value Management, etc.

iVend Loyalty focuses on Loyalty Management with Promotions, Engagement Management with Offline, Sales Incentive Management with Promotions, Merchandising with Offline, etc.

"Our repeat customer rate has grown every year with Smile and has allowed us to build a true brand community! " - Samantha Donohue

"Meeting the needs of customers today depends on the omnichannel business model, and iVend Retail provides the tools to help us achieve our goals and has already given us a big competitive advantage " - Fernando Aguilar

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo smile.io

Focus area

Software Failure Risk

  • medium

logo iVend Loyalty

Focus area

Software Failure Risk

  • low

About

Loyalty programs for small businesses

A flexible points & rewards management application on digitally or on a card

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

38

34

Total Goals
(we found evidences for)

11

9

Top Processes

Evidences indicate better relative satisfaction

loyalty management

Read Reviews (187)

Read Reviews (75)

customise loyalty program

Read Reviews (17)

Read Reviews (8)

engagement management

Read Reviews (52)

Read Reviews (15)

engaging and following up

Read Reviews (40)

Read Reviews (7)

referral management

Read Reviews (15)

Read Reviews (0)

lifetime value management

Read Reviews (14)

Read Reviews (1)

rating and review management

Read Reviews (11)

Read Reviews (1)

social media management

Read Reviews (9)

Read Reviews (2)

scheduling post to social media

Read Reviews (3)

Read Reviews (0)

managing social media account

Read Reviews (2)

Read Reviews (0)

engaging on social media

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (8)

Read Reviews (1)

community building

Read Reviews (3)

Read Reviews (0)

training & onboarding

Read Reviews (3)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (0)

sales incentive management

Read Reviews (2)

Read Reviews (5)

discount management

Read Reviews (0)

Read Reviews (2)

promotion management

Read Reviews (0)

Read Reviews (4)

customer feedback management

Read Reviews (0)

Read Reviews (3)

trade show marketing

Read Reviews (0)

Read Reviews (3)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Build brand awareness

  • Improve brand engagement

  • Improve consistency

  • Increase sales & revenue

  • Improve digital and social presence

  • Scale best practices

  • Improve ROI

  • Launch new products

  • See 8 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Establish thought leadership

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Improve stakeholder relations

  • Improve visibility

  • See 6 more

Top Channels

Channels Used

  • promotions

  • offline

  • point of sale

  • mobile

  • coupons

  • e-mail

  • mobile app

  • text SMS

  • omnichannel

  • trade shows

  • events

  • phone calls

  • on premises

  • See 10 more

  • promotions

  • offline

  • point of sale

  • mobile

  • coupons

  • e-mail

  • mobile app

  • text SMS

  • omnichannel

  • trade shows

  • events

  • phone calls

  • on premises

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting