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Sogolytics vs Alida: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Sogolytics vs. Alida is based on a specific set of business needs and context. The comparison uses 6473 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sogolytics and Alida

Sogolytics, Alida, Alchemer Enterprise Feedback Management Platform, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sogolytics covers Customer Feedback Management, Engagement Management, Helpdesk Management with Phone Calls, Social Media Management with Social Media, etc.

Alida focuses on Engaging Conversational Surveys, Collecting Feedback, Advertisement with Social Media, Market Research, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Sogolytics

Focus area

Sogolytics is better than Alida for

Software Failure Risk

  • low

logo Alida

Focus area

Software Failure Risk

  • medium

About

Actionable survey data with advanced data management and enterprise online survey software

Customer experience and insights platform for broad feedback and deep insights from the customers.

Age

2013

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

67

50

Total Goals
(we found evidences for)

13

15

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


helpdesk management


social media management

social media analytics

engaging on social media

scheduling post to social media

managing social media account


communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding



sales document management

proposal & quote management



campaign management


competitive intelligence






workflow management


rating and review management



business development


content management


community building


contact list management



generation of new leads


lead qualification

lead qualification: demographic


products & pricelist management


loyalty management

identify target customers


sales review & feedback



knowledge management



opportunity management




reputation management


lifetime value management


relationship management




category management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Launch new products

  • Build brand awareness

  • Scale best practices

  • Improve ROI

  • Shorten ramp up time

  • Improve efficiency

  • Increase sales & revenue

  • Establish thought leadership

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 10 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve brand engagement

  • Scale best practices

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Improve internal communications

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Grow market share

  • Establish thought leadership

  • Improve digital and social presence

  • Increase customer life time value

  • See 12 more

Top Channels

Channels Used

  • social media

  • phone calls

  • Twitter

  • promotions

  • mobile

  • website

  • e-mail

  • chat

  • mobile app

  • LinkedIn

  • games

  • offline

  • point of sale

  • See 10 more
  • social media

  • phone calls

  • Twitter

  • promotions

  • mobile

  • website

  • e-mail

  • chat

  • mobile app

  • LinkedIn

  • games

  • offline

  • point of sale

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting