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Compare Sogolytics vs Enghouse Insights

Failure Risk Guidance Security Report ?

Failure Risk for Sogolytics low Failure Risk for Enghouse Insights medium
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Comparison Summary

For Sogolytics vs Enghouse Insights comparison, Our AI algorithm looked at 5580 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Sogolytics and Enghouse Insights to solve their respective business needs.

Pros and cons of Sogolytics and Enghouse Insights

Sogolytics is more suited to businesses that require Customer Feedback Management and Engagement Management where as Enghouse Insights is focused towards Market Research and Helpdesk Management with Phone Calls .

logo Sogolytics

Focus area

Sogolytics is better than Enghouse Insights for

Software Failure Risk

  • low

logo Enghouse Insights

Focus area

Software Failure Risk

  • medium

About

Actionable survey data with advanced data management and enterprise online survey software

Technology for data-driven decision making

Age

2013

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

67

18

Total Goals
(we found evidences for)

13

1

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (143)

Read Reviews (5)

measuring customer satisfaction

Read Reviews (22)

Read Reviews (0)

measuring net promoter score

Read Reviews (10)

Read Reviews (0)

engagement management

Read Reviews (108)

Read Reviews (2)

engaging and following up

Read Reviews (94)

Read Reviews (2)

helpdesk management

Read Reviews (62)

Read Reviews (8)

social media management

Read Reviews (61)

Read Reviews (0)

social media analytics

Read Reviews (39)

Read Reviews (0)

engaging on social media

Read Reviews (13)

Read Reviews (0)

scheduling post to social media

Read Reviews (3)

Read Reviews (0)

managing social media account

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (39)

Read Reviews (1)

sending & publishing communications

Read Reviews (25)

Read Reviews (1)

tracking & monitoring communications

Read Reviews (11)

Read Reviews (0)

training & onboarding

Read Reviews (29)

Read Reviews (2)

sales document management

Read Reviews (16)

Read Reviews (1)

proposal & quote management

Read Reviews (11)

Read Reviews (1)

campaign management

Read Reviews (12)

Read Reviews (0)

competitive intelligence

Read Reviews (11)

Read Reviews (0)

workflow management

Read Reviews (8)

Read Reviews (1)

rating and review management

Read Reviews (8)

Read Reviews (0)

business development

Read Reviews (5)

Read Reviews (1)

content management

Read Reviews (5)

Read Reviews (0)

content sharing

Read Reviews (4)

Read Reviews (0)

community building

Read Reviews (4)

Read Reviews (0)

contact list management

Read Reviews (4)

Read Reviews (0)

generation of new leads

Read Reviews (3)

Read Reviews (0)

lead qualification

Read Reviews (3)

Read Reviews (0)

lead qualification: demographic

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (3)

Read Reviews (1)

loyalty management

Read Reviews (3)

Read Reviews (0)

identify target customers

Read Reviews (2)

Read Reviews (0)

sales review & feedback

Read Reviews (3)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (1)

opportunity management

Read Reviews (2)

Read Reviews (0)

reputation management

Read Reviews (2)

Read Reviews (0)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Launch new products

  • Build brand awareness

  • Scale best practices

  • Improve ROI

  • Shorten ramp up time

  • Improve efficiency

  • Increase sales & revenue

  • Establish thought leadership

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 10 more

  • Grow market share

Top Channels

Channels Used

  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more

  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

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Integration Risk

low

{{{rsh_C_1}}}

low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting