Comparison Summary
This comparison report of Sogolytics vs. Opiniator is based on a specific set of business needs and context. The comparison uses 5688 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Sogolytics and Opiniator
Sogolytics, Opiniator, Alchemer Enterprise Feedback Management Platform, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sogolytics covers Customer Feedback Management, Engagement Management, Helpdesk Management with Phone Calls, Social Media Management with Social Media, etc.
Opiniator focuses on Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.
"The International Matrix Management Institute selected SoGoSurvey because of its great report formatting. Clients enter their data and we can send them nicely formatted PowerPoint and Word files. It’s easy, it works, and it’s economical. " - Paula Martin
"We have been using Opiniator for over five years across forty high traffic rest areas as a replacement to paper-based comment cards. The system now includes a photo upload. As we use contractors to manage the properties, we have now incorporated Opi...niator into our performance contract with them. Overall we have been very pleased with the service, staff and the results of the system. " - Crystal Underwood
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Actionable survey data with advanced data management and enterprise online survey software
Customer feedback platform that captures ratings, comments and feedback
Age
2013
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
67
19
Total Goals
(we found evidences for)
13
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Improve brand engagement
-
Launch new products
-
Build brand awareness
-
Scale best practices
-
Improve ROI
-
Shorten ramp up time
-
Improve efficiency
-
Increase sales & revenue
-
Establish thought leadership
-
Improve internal communications
-
Enter new markets internationally or locally
- See 10 more
-
Acquire customers
-
Improve ROI
-
Enhance customer relationships
Top Channels
Channels Used
-
phone calls
-
e-mail
-
promotions
-
text SMS
-
user generated content
-
blogs
-
support groups
-
mobile
-
coupons
-
social media
- See 7 more
-
phone calls
-
e-mail
-
promotions
-
text SMS
-
user generated content
-
blogs
-
support groups
-
mobile
-
coupons
-
social media
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High