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Sogolytics vs Simplesat: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Sogolytics vs. Simplesat is based on a specific set of business needs and context. The comparison uses 7496 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sogolytics and Simplesat

Sogolytics, Simplesat, Alchemer Enterprise Feedback Management Platform, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sogolytics covers Customer Feedback Management, Engagement Management, Helpdesk Management with Phone Calls, Social Media Management with Social Media, etc.

Simplesat focuses on Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.

"The reports were very easy to use. It actually does the statistical analysis for you. I also found SoGoSurvey to be a good tool for online forms. I can easily export the data. " - Karen Ritch

"Simplesat is one of our favorite vendors. We migrated over from a previous platform and we could not be any happier. Our client response rate is extremely high and accurate. " - Kenny Rounds

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Sogolytics

Focus area

Sogolytics is better than Simplesat for

Software Failure Risk

  • low

logo Simplesat

Focus area

Simplesat is better than Sogolytics for

Software Failure Risk

  • low

About

Actionable survey data with advanced data management and enterprise online survey software

Customer feedback system to collect customer satisfaction data to improve the business

Age

2013

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

67

37

Total Goals
(we found evidences for)

13

9

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


helpdesk management


social media management

social media analytics

engaging on social media

scheduling post to social media

managing social media account


communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding



sales document management

proposal & quote management



campaign management


competitive intelligence






workflow management


rating and review management



business development


content management


community building


contact list management



generation of new leads


lead qualification

lead qualification: demographic


products & pricelist management


loyalty management

identify target customers

customise loyalty program


sales review & feedback



knowledge management



opportunity management




reputation management


lifetime value management


motivation management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Launch new products

  • Build brand awareness

  • Scale best practices

  • Improve ROI

  • Shorten ramp up time

  • Improve efficiency

  • Increase sales & revenue

  • Establish thought leadership

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Increase sales & revenue

  • Build brand awareness

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • website

  • promotions

  • social media

  • chat

  • Slack

  • Facebook

  • phone calls

  • display advertisement

  • video

  • user generated content

  • blogs

  • See 9 more
  • e-mail

  • website

  • promotions

  • social media

  • chat

  • Slack

  • Facebook

  • phone calls

  • display advertisement

  • video

  • user generated content

  • blogs

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting