Comparison Summary
This comparison report of Sogolytics vs. SurveyMonkey CX is based on a specific set of business needs and context. The comparison uses 6219 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Sogolytics and SurveyMonkey CX
Sogolytics, SurveyMonkey CX, Alchemer Enterprise Feedback Management Platform, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sogolytics covers Customer Feedback Management, Engagement Management, Helpdesk Management with Phone Calls, Social Media Management with Social Media, etc.
SurveyMonkey CX focuses on Collecting Feedback, Campaign Management, Engaging Conversational Surveys, Competitive Intelligence with Promotions, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Actionable survey data with advanced data management and enterprise online survey software
Feedback management tool to build a CX program that adapts to customer needs
Age
2013
1999
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
67
35
Total Goals
(we found evidences for)
13
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve brand engagement
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Launch new products
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Build brand awareness
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Scale best practices
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Improve ROI
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Shorten ramp up time
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Improve efficiency
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Increase sales & revenue
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Establish thought leadership
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Improve internal communications
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Enter new markets internationally or locally
- See 10 more
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Grow market share
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Improve ROI
-
Scale best practices
-
Enter new markets internationally or locally
- See 4 more
Top Channels
Channels Used
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social media
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promotions
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e-mail
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offline
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events
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trade shows
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phone calls
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chat
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causes and charity
- See 6 more
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social media
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promotions
-
e-mail
-
offline
-
events
-
trade shows
-
phone calls
-
chat
-
causes and charity
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
