Comparison Summary

SolarWinds Service Desk: Solarwinds Service Desk is an ITSM solution designed to effectively manage employee services. A free trial is available for users.

Giva: Giva's cloud customer service platform deploys in days and trains in one hour. It is highly customizable and offers top-notch reporting.

logo SolarWinds Service Desk

Focus area

SolarWinds Service Desk is better than Giva for

Software Failure Risk

  • medium

logo Giva

Focus area

Giva is better than SolarWinds Service Desk for

Software Failure Risk

  • low

SolarWinds Service Desk and Giva: Customer Satisfaction Data

Most deployed common Use Cases for SolarWinds Service Desk and Giva

How efficiently Does SolarWinds Service Desk and Giva manage your Helpdesk Management?

Why is SolarWinds Service Desk and Giva the best choice for Workflow Management?

What makes SolarWinds Service Desk and Giva ideal for Customer Feedback Management?

How does SolarWinds Service Desk and Giva address your Knowledge Management Challenges?

About

SolarWinds Service Desk: An IT service management (ITSM) solution that understands what it takes to successfully....

Cloud Customer Service Software | Giva

Financials

M&A

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting