Comparison Summary

SolarWinds Service Desk: Solarwinds Service Desk is an ITSM solution designed to effectively manage employee services. A free trial is available for users.

Zoho Desk: Zoho Desk is an online customer service help desk software designed for happier customers and empowered agents. A 15-day free trial is offered for new users.

logo SolarWinds Service Desk

Focus area

SolarWinds Service Desk is better than Zoho Desk for

Software Failure Risk

  • medium

logo Zoho Desk

Focus area

Zoho Desk is better than SolarWinds Service Desk for

Software Failure Risk

  • medium

SolarWinds Service Desk and Zoho Desk: Customer Satisfaction Data

Most deployed common Use Cases for SolarWinds Service Desk and Zoho Desk

How can SolarWinds Service Desk and Zoho Desk optimize your Helpdesk Management Workflow?

What Are the key features of SolarWinds Service Desk and Zoho Desk for Workflow Management?

What makes SolarWinds Service Desk and Zoho Desk ideal for Knowledge Management?

What solutions does SolarWinds Service Desk and Zoho Desk provide for Customer Feedback Management?


Zoho Desk in Action: Unique Use Cases

How can Zoho Desk enhance your Engagement Management process?

About

SolarWinds Service Desk: An IT service management (ITSM) solution that understands what it takes to successfully....

Zoho Desk | Customer Service Software for Context-Aware ...

Age

1996

Financials

M&A

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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high

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting