Comparison Summary
This comparison report of Sparkcentral vs. Continually is based on a specific set of business needs and context. The comparison uses 1237 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Sparkcentral and Continually
Sparkcentral, Continually, Verint Messaging, Customers.ai, etc., belong to a category of solutions that help Conversational Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Sparkcentral covers Engagement Management with Social Media, Social Media Management with Social Media, Helpdesk Management with Phone Calls, Communication Management with Social Media, etc.
Continually focuses on Engagement Management with Chat, Capturing Leads with Social Media, Generation Of New Leads with Website, Sales Call Management with Website, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customers service that fits their lifestyle
Continually - Never miss a lead from your website. Convert more website visitors to customers by responding automatically.
Age
2008
Financials
SERIES C
SEED
Business Need
Total Processes
(we found evidences for)
40
18
Total Goals
(we found evidences for)
9
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Establish thought leadership
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Improve visibility
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Improve consistency
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Improve internal communications
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Improve ROI
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Launch new products
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Improve brand engagement
- See 6 more
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Increase sales & revenue
Top Channels
Channels Used
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website
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chat
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video
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phone calls
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e-mail
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offline
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point of sale
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social media
- See 5 more
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website
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chat
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video
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phone calls
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e-mail
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offline
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point of sale
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social media
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
