Comparison Summary
This comparison report of Speakpipe vs. Gainsight CS is based on a specific set of business needs and context. The comparison uses 800 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Speakpipe and Gainsight CS
Speakpipe, and Gainsight CS belong to a category of solutions that help Customer Success Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Speakpipe covers Communication Management with Social Media, Contact List Management with User Generated Content, Rating And Review Management, Social Media Management with Social Media, etc.
Gainsight CS focuses on Engagement Management with Mobile, Customer Feedback Management, Forecasting, Playbook Creation, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Voice messaging software for website visitors to leave contact details, feedback or testimonial directly on website
Customer Success Software to Retain and Grow Customers at Scale
Age
2011
Financials
PRIVATE
SERIES E
Business Need
Total Processes
(we found evidences for)
12
48
Total Goals
(we found evidences for)
0
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase customer life time value
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Improve stakeholder relations
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Increase sales & revenue
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Launch new products
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Establish thought leadership
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Improve efficiency
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Improve ROI
- See 7 more
Top Channels
Channels Used
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phone calls
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mobile
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social media
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mobile app
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e-mail
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website
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video
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chat
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Slack
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review sites
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Amazon
- See 8 more
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phone calls
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mobile
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social media
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mobile app
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e-mail
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website
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video
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chat
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Slack
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review sites
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Amazon
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
