Spotler CRM and Infor CRM, An In-Depth Comparison 2024

Comparison Summary

Spotler CRM: Really Simple Systems CRM includes all essential sales and marketing features in an easy-to-use platform. Spotler CRM offers a powerful and integrated solution.

Infor CRM: Infor CRM offers comprehensive insights into customer interactions across sales, marketing, customer service, and support. The software enhances team collaboration and customer engagement.

Spotler CRM and Infor CRM: Customer Satisfaction Data

Most deployed common Use Cases for Spotler CRM and Infor CRM

What makes Spotler CRM and Infor CRM ideal for Helpdesk Management?

Really Simple Systems CRM offers helpful and responsive customer support with extensive resources. The system's functionality can be customized to meet specific needs. Infor CRM provides support, though it may not be as comprehensive as other options. Both systems have limitations, such as data import capabilities.

"...If you have a problem then the customer support is helpful rather than patronising...." Peer review by Malcolm Littlewood

"...SalesLogix support was always helpful during our upgrades to the system...." Peer review by Verified User, Professional in Sales, Professional Training & Coaching

What benefits does Spotler CRM and Infor CRM offer for Contact List Management?

Both Really Simple Systems Crm and Infor Crm excel in managing contacts. Both tools allow users to easily track and organize business contacts, store documents, and record interactions. However, Really Simple Systems Crm focuses more on managing contacts within multiple departments, while Infor Crm emphasizes keeping track of opportunities and sales history. While both systems provide for contact management, Really Simple Systems Crm has limitations in deleting old contacts and searching.

"...Tracking customer contact...." Peer review by Robin W, Owner, Professional Training & Coaching

"...Record history, documents, new contacts and accounts directly to the CRM without leaving the comfort of outlook......" Peer review by Andrew Moore, Manufacturing

How does Spotler CRM and Infor CRM facilitate Campaign Management?

Really Simple Systems CRM and Infor CRM both allow for campaign management and track progress. Really Simple Systems CRM offers an integrated email marketing module, allowing users to build campaigns, send emails, and segment leads directly within the CRM. Infor CRM focuses on campaign management, lead tracking, and opportunity mapping. However, Really Simple Systems CRM is considered easier to use and customize, while Infor CRM offers more comprehensive capabilities, including marketing resource management and Omni-channel campaign management. Despite these advantages, Infor CRM may not be as efficient for sending out specific marketing campaigns.

"...Benefits include a way to report data on the customers and clients we have as well as send out marketing campaigns to easily reach out...." Peer review by Danna M, OB/GYN Business Manager, Medical Devices

"...Opportunity tracking, customer service, campaign management and lead tracking...." Peer review by Executive Sponsor in Computer Software

How can Spotler CRM and Infor CRM optimize your Engagement Management Workflow?

Really Simple Systems CRM and Infor CRM both prioritize engagement management. Really Simple Systems CRM focuses on tracking customer interactions and opportunities, allowing users to schedule follow-ups and monitor progress. Infor CRM emphasizes a more holistic approach, providing a complete view of customer interactions across multiple channels, including sales, marketing, and service. However, a limitation of Really Simple Systems CRM is its lack of comprehensive social media monitoring capabilities.

"...This has helped us a lot in the sales section, since it allows us to know better any communication about a product, about information, all that follow-up helps us to serve customers more fully and to know the details better...." Peer review by Danny T, Sales Attendant

"...Infor CRM provides sales teams with rich customer information from interactions and transactions across the business and accommodates the modern flexible workforce with multiple access methods...." Peer review from Infor

Spotler CRM in Action: Unique Use Cases

What makes Spotler CRM ideal for Communication Management?

About

The CRM That Grows With Your Business

Infor CRM | Provides a view of every customer touch point across an organization’s sales

Age

2004

2002

Financials

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Spotler CRM and Infor CRM, An In-Depth Comparison 2024

Comparison Summary

Spotler CRM

Focus area

Spotler CRM is better than Infor CRM for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Infor CRM

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Spotler CRM and Infor CRM: Customer Satisfaction Data

Most deployed common Use Cases for Spotler CRM and Infor CRM

What makes Spotler CRM and Infor CRM ideal for Helpdesk Management?

What benefits does Spotler CRM and Infor CRM offer for Contact List Management?

How does Spotler CRM and Infor CRM facilitate Campaign Management?

How can Spotler CRM and Infor CRM optimize your Engagement Management Workflow?

Spotler CRM in Action: Unique Use Cases

What makes Spotler CRM ideal for Communication Management?

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Spotler CRM and Infor CRM, An In-Depth Comparison 2024

Comparison Summary

Spotler CRM

Focus area

Spotler CRM is better than Infor CRM for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Infor CRM

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Spotler CRM and Infor CRM: Customer Satisfaction Data

Most deployed common Use Cases for Spotler CRM and Infor CRM

What makes Spotler CRM and Infor CRM ideal for Helpdesk Management?

What benefits does Spotler CRM and Infor CRM offer for Contact List Management?

How does Spotler CRM and Infor CRM facilitate Campaign Management?

How can Spotler CRM and Infor CRM optimize your Engagement Management Workflow?

Spotler CRM in Action: Unique Use Cases

What makes Spotler CRM ideal for Communication Management?

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Spotler CRM

Get a personalised risk report for Infor CRM

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.