Comparison Summary
This comparison report of Spotler CRM vs. Pega CRM Applications is based on a specific set of business needs and context. The comparison uses 3257 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Spotler CRM and Pega CRM Applications
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Spotler CRM covers Helpdesk Management with Phone Calls, Contact List Management with E-Mail, Engagement Management with E-Mail, Lead Tracking, etc.
Pega CRM Applications focuses on Engagement Management, Workflow Management, Customer Case Management, Communication Management, etc.
"The CRM system not only allows us to keep co-ordinated but we are also able to gain an advanced insight into the data we possess and we are able to create reports through the CRM in seconds, which is a huge step forward for us. " - Matt Jessop
"Our world revolves around our customers. To be able to identify, personalize, and manage all our interactions, for all of our passengers, from one platform is truly transformational. " - Sandra Lenis
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
The CRM That Grows With Your Business
Pega: Customer Engagement and Digital Process Automation ...
Age
2005
2017
Financials
M&A
IPO
Business Need
Total Processes
(we found evidences for)
66
16
Total Goals
(we found evidences for)
13
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve ROI
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Improve visibility
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Scale best practices
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Build brand awareness
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Improve efficiency
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Launch new products
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Improve digital and social presence
- See 10 more
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Enhance customer relationships
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Increase customer life time value
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Acquire customers
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Shorten ramp up time
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Scale best practices
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Improve visibility
- See 3 more
Top Channels
Channels Used
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phone calls
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phone calls
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
