Comparison Summary
This comparison report of Spotler CRM vs. Salesforce CRM is based on a specific set of business needs and context. The comparison uses 105227 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Spotler CRM and Salesforce CRM
Spotler CRM, Salesforce CRM, Apptivo, workbooks.com, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Spotler CRM covers Helpdesk Management with Phone Calls, Contact List Management with E-Mail, Engagement Management with E-Mail, Lead Tracking, etc.
Salesforce CRM focuses on Engagement Management, Contact List Management, Communication Management with E-Mail, Sales Document Management, etc.
"For the first time in our company history we are able to see who we have as clients, what services we deliver for them and where upsell opportunities lie. " - Mike Smithson
"I have a new career and a new way of supporting my family that I probably would not have without Trailhead. " - Mark Tossell
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
The CRM That Grows With Your Business
Salesforce CRM | Customer Relationship Management solution that brings companies and customers together
Age
2005
1999
Financials
M&A
IPO
Business Need
Total Processes
(we found evidences for)
66
168
Total Goals
(we found evidences for)
13
23
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Acquire customers
-
Enhance customer relationships
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Increase sales & revenue
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Improve ROI
-
Grow market share
-
Improve internal communications
-
Improve stakeholder relations
-
Improve visibility
-
Scale best practices
-
Build brand awareness
-
Improve efficiency
-
Launch new products
-
Improve digital and social presence
- See 10 more
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Scale best practices
-
Improve ROI
-
Improve internal communications
-
Grow market share
-
Launch new products
-
Improve stakeholder relations
-
Enter new markets internationally or locally
-
Improve efficiency
-
Establish thought leadership
-
Improve brand engagement
-
Improve digital and social presence
-
Build brand awareness
-
Improve visibility
-
Manage risk
-
Increase customer life time value
-
Improve consistency
-
Shorten ramp up time
-
Improve navigation
-
Increase average basket value
-
Reduce bounce
- See 20 more
Top Channels
Channels Used
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e-mail
-
phone calls
-
social media
-
offline
-
mobile
-
website
-
point of sale
-
user generated content
-
blogs
-
mobile app
-
chat
-
promotions
-
on premises
-
video
-
trade shows
-
omnichannel
-
causes and charity
-
text SMS
-
Facebook
-
games
-
events
-
channel partners
-
review sites
-
LinkedIn
-
Amazon
-
Twitter
-
newsletter
-
support groups
-
mass media
-
display advertisement
-
coupons
-
Slack
-
Instagram
-
print media
-
magazine
-
Netflix
-
television
-
radio
-
Pinterest
-
movies
-
Whatsapp
-
out of home
-
Doubleclick
-
brochure
-
billboards
-
Glassdoor
-
eBay
-
Facebook page
-
Facebook at work
- See 46 more
-
e-mail
-
phone calls
-
social media
-
offline
-
mobile
-
website
-
point of sale
-
user generated content
-
blogs
-
mobile app
-
chat
-
promotions
-
on premises
-
video
-
trade shows
-
omnichannel
-
causes and charity
-
text SMS
-
Facebook
-
games
-
events
-
channel partners
-
review sites
-
LinkedIn
-
Amazon
-
Twitter
-
newsletter
-
support groups
-
mass media
-
display advertisement
-
coupons
-
Slack
-
Instagram
-
print media
-
magazine
-
Netflix
-
television
-
radio
-
Pinterest
-
movies
-
Whatsapp
-
out of home
-
Doubleclick
-
brochure
-
billboards
-
Glassdoor
-
eBay
-
Facebook page
-
Facebook at work
- See 46 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
