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Compare Spotler CRM vs Zendesk Sell

Comparison Summary

For Spotler CRM vs Zendesk Sell comparison, Our AI algorithm looked at 6162 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Spotler CRM and Zendesk Sell to solve their respective business needs.

Pros and cons of Spotler CRM and Zendesk Sell

Spotler CRM is more suited to businesses that require Helpdesk Management with Phone Calls and Contact List Management with E-Mail where as Zendesk Sell is focused towards Communication Management with E-Mail and Engagement Management .

Both Spotler CRM and Zendesk Sell are CRM software, peers recommend Spotler CRM for generation of new leads where as Zendesk Sell is more known for call recording and sales call management .

logo Spotler CRM

Focus area

Spotler CRM is better than Zendesk Sell for

Software Failure Risk

  • medium

logo Zendesk Sell

Focus area

Zendesk Sell is better than Spotler CRM for

Software Failure Risk

  • medium

About

The CRM That Grows With Your Business

Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams

Age

2004

2007

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

66

89

Total Goals
(we found evidences for)

13

9

Top Processes

Evidences indicate better relative satisfaction



contact list management

creating contact list


engagement management

engaging and following up


campaign management

campaign monitoring


communication management

sending & publishing communications

tracking & monitoring communications



generation of new leads


sales document management

proposal & quote management

contract management



social media management

social media analytics

engaging on social media

scheduling post to social media



relationship management


pipeline management


business development


workflow management


customer case management




training & onboarding



opportunity management


account management



follower management




segmentation and targeting



trade show marketing


sales call management



lifetime value management




customer feedback management


products & pricelist management



sales review & feedback


lead qualification


rating and review management



conversion management


discount management


promotion management





competitive intelligence


social media marketing



performance management


influencer marketing


content management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Improve visibility

  • Scale best practices

  • Build brand awareness

  • Improve efficiency

  • Launch new products

  • Improve digital and social presence

  • See 10 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Improve navigation

  • Enter new markets internationally or locally

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • text SMS

  • point of sale

  • on premises

  • user generated content

  • blogs

  • social media

  • chat

  • newsletter

  • Slack

  • video

  • mass media

  • support groups

  • promotions

  • events

  • trade shows

  • omnichannel

  • See 19 more
  • phone calls

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • text SMS

  • point of sale

  • on premises

  • user generated content

  • blogs

  • social media

  • chat

  • newsletter

  • Slack

  • video

  • mass media

  • support groups

  • promotions

  • events

  • trade shows

  • omnichannel

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting