Comparison Summary
This comparison report of Spotler CRM vs. Zendesk Sunshine is based on a specific set of business needs and context. The comparison uses 3436 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Spotler CRM and Zendesk Sunshine
Spotler CRM, Zendesk Sunshine, Apptivo, workbooks.com, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Spotler CRM covers Helpdesk Management with Phone Calls, Contact List Management with E-Mail, Engagement Management with E-Mail, Lead Tracking, etc.
Zendesk Sunshine focuses on Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.
"Really Simple Systems CRM has allowed RTC to keep the lines of communication open with our customers, build stronger relationships with them and, ultimately, increase sales. " - Jim Cavanagh
"The implementation was really quick. That got the attention of our leadership teams. " - Steven Franklin
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
The CRM That Grows With Your Business
Develop custom experiences with the Zendesk Platform | Zendesk Sunshine
Age
2005
2007
Financials
M&A
IPO
Business Need
Total Processes
(we found evidences for)
66
29
Total Goals
(we found evidences for)
13
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve ROI
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Grow market share
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Improve internal communications
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Improve stakeholder relations
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Improve visibility
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Scale best practices
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Build brand awareness
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Improve efficiency
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Launch new products
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Improve digital and social presence
- See 10 more
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Enhance customer relationships
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Launch new products
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Acquire customers
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Improve visibility
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Improve internal communications
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Enter new markets internationally or locally
- See 3 more
Top Channels
Channels Used
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phone calls
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review sites
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Amazon
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website
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omnichannel
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e-mail
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offline
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trade shows
- See 5 more
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phone calls
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review sites
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Amazon
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website
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omnichannel
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e-mail
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offline
-
trade shows
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
